It is an honour and a privilege to acknowledge the hard work and accomplishments of our personnel (panel members) and teams within our organisation. We believe in creating an emotional connection with our personnel and our organisation, all while supporting the work our staff does and remaining true to our values.
MHR extends sincere appreciation to all personnel for exemplifying our values ‘Patient Safety Focused, Client Centred, Trusting and Respectful, Team Orientated and Performance Driven’. Please join us in congratulating the following individuals on their service excellence. These remarkable contributions allow MHR to go from strength to strength, signifying a ‘Trusted Source for Talent’.
Click on the applicable date tab below to view the recognitions for the specific month.
2022 - 2023
ENA Sandra Mokoena and ENA Florah Mahlangu
Mediclinic Morningside Medical 1 Unit Manager, Nokuthula Dlamini, shared the following complimentary feedback received from a patient in which Mediclinic colleagues and MHR members ENA Sandra Mokoena and ENA Florah Mahlangu were praised for their exceptional patient care: ‘I was in ward G and had some very dedicated nurses but the ones that stood out to me are Caroline, Flora, Sandra and Boitemelo.’ Well done to these nurses for contributing to noteworthy patient journeys!
EN Thobile Mnisi and UAA Lungile Mchunu
Mediclinic Sandton High Care Unit Manager Miemie Norris shared the following well-deserved bravos in which MHR members EN Thobile Mnisi and UAA Lungile Mchunu are praised for their exceptional contribution:
PN Faroline Malgas, ENA Getrude Ndlovu and EN Nomsa Letebele
Marlene Du Toit, Unit Manager of the Paediatric Unit at Mediclinic Kimberley, shared the following thank-you letter from a paediatric patient’s parent in which PN Faroline Malgas, ENA Getrude Ndlovu and EN Nomsa Letebele were praised for their exceptional nursing care: ‘My 8-year-old daughter was admitted in the Paediatric Unit on 23 August 2023. The staff on duty was outstanding and just wonderful. They made an unbearable situation bearable and cared for my daughter with so much empathy and patience. The one I want to give an extra compliment is also for ENA Getrude. Nothing was too much to ask for. They even ordered prune juice and prunes for my daughter when she was feeling terrible, and nothing she ate or drank helped her. Thank you is such a small word, but please know that you are wonderful and appreciated!’ Thank you, MHR members, for your noteworthy patient care and for going the extra mile for our clients' patients.
PN Gwynette Featherstone
Riette Miller, Mediclinic Paarl Theatre Unit Manager, shared the following complimentary feedback with MHR in which PN Gwynette Featherstone was acknowledged for her exceptional contribution to the Theatre unit: 'I want to send a bravo to PN Gwynette Featherstone. She sets an example when receiving patients – all documents are thoroughly checked, and she explains every step to each and every patient to put them at ease. She is really a very hard worker and overshadows her younger colleagues.' Thank you, PN Featherstone, for your excellent patient care and commitment to the unit.
PN Fikile Ndzangu, EN Nonkululeko Khoza and Care Worker Vivian Ndabandaba
Mediclinic Nelspruit General Critical Care Unit Manager, Liana Wolhuter, shared the following complimentary feedback in which PN Fikile Ndzangu, EN Nonkululeko Khoza and Care Worker Vivian Ndabandaba were praised for their great teamwork: ‘On 14 September these MHR members worked very hard in the Critical Care unit. They have shown great teamwork during this severely busy day and deserved to be recognised.’
PN Angel Lokamba
Mediclinic Morningside Emergency Centre Unit Manager Joanne Madeley sends the following bravo to PN Angel Lokamba: ‘I would really appreciate it if PN Angel Lokamba could be recognised for her hard work in the Emergency Centre during night shift on 4 September 2023. The unit was packed to capacity, and Angel took it in her stride to ensure the team was organised and ran well. She put her patients and colleagues first. I appreciate her hard work and devotedness to the unit.’
ENA Jabu Sigasa
Mediclinic Welkom Care Expert Navigator Marli Young shared the following bravo in which ENA Jabu Sigasa was praised for her remarkable contribution: ‘I would like to thank ENA Sigasa for her exceptional assistance with the Care Expert patients this week in our Orthopaedic Unit. She never hesitated to assist where needed, do follow-up observations or mobilise the patients. She was always friendly and treated the patients with a smile.’ ENA Sigasa, we appreciate your devotedness to offering exceptional patient care.
ENA Florah Mahlangu
A patient who was admitted to Mediclinic Morningside in August 2023 shared the following recognition in which ENA Florah Mahlangu was praised for her exceptional patient care: ‘All staff is absolutely amazing, very professional and competent. ENA Florah Mahlangu is my absolute best, I just love her. She is like my own sister and my stay was amazing because of her love and care.’ Hats off to ENA Mahlangu for contributing to noteworthy patient journeys!
PN Aneme Groenewald, PN Tholda Grimsell and EN Elize Prinsloo
Mediclinic Geneva Theatre Senior Professional Nurse Willene Kruger sends a bravo to MHR members PN Aneme Groenewald, PN Tholda Grimsell and EN Elize Prinsloo for their hard work and noteworthy contribution to the Mediclinic Geneva Theatre Unit and team. Thank you for exemplifying the company values ‘client centred’ and ‘performance driven’. MHR appreciates your commitment to excellent patient care and client service.
EN Alida van Staden
Mediclinic Panorama shared the following complimentary feedback from a patient who was admitted to Ward R (Cardiology High Care) from 13 to 18 July 2023. The patient commemorated EN Alida van Staden for her excellent patient care and mentioned that EN van Staden picked up that something was wrong and insisted that the shift leader have a look. It turned out something was wrong, and they could help her quickly. The patient had a stroke, and the symptoms were caught, and interventions were done in time. She said Alida was relentless, a star nurse, ‘goud werd’, ‘bitter min mense soos sy’. The patient could not thank Alida enough for saving her life. Thank you Alida for your outstanding contribution to patient care. MHR is proud to be associated with you.
PN Phumlani Ntloko
Busamed Paardevlei Emergency Centre Unit Manager Frendolene September shared a special note of thanks with MHR in which PN Phumlani Ntloko was praised for his excellent service. PN Ntloko worked on 16 August 2023. His valuable contribution to the Emergency Centre was much appreciated. He was an asset to the team!
Newly appointed MHR CEO, Alina van der Merwe
MHR Hermanus Coordinator Stefan Kruger has high praises for our newly appointed CEO, Alina van der Merwe: ‘Alina, you are an exceptional leader and I want you to know how much we appreciate you. You so patiently guided me through our new system, MHRM2.0. I am sure that everyone will agree that the new system is absolutely fantastic, makes our daily work easier and is a huge advantage for our business. Alina, jou geduld en jou menswees is regtig net ’n lig. Baie dankie, jy is ’n duisend sterre! Wel gedaan!’
PN Sylvie Mamere Ntsoko-Ntaba, ENA Nelisiwe Shozi and Care Worker Nonkanyiso Tshezi
Mediclinic Milnerton Night Duty Manager Nikiwe Mpithi shared the following words of gratitude: ‘I would like to thank all panel members who assisted in our hospital last night, 3 August and today, 4 August 2023. A big thank you to PN Sylvie Mamere Ntsoko-Ntaba, ENA Nelisiwe Shozi and Care Worker Nonkanyiso Tshezi for their assistance in the Orthopaedic Unit during a staff crisis. Please share this ‘BRAVO’ with them. Their help did not go unnoticed!’
Porter Adelaide Shabalala, EN Pertunia Mkhatshwa, PN Pulane Tshabalala and PN Ayanda Sikhade
Mediclinic Highveld Night Duty Manager Mapilane Stott shared the following well-deserved bravos:
ENA Ndumi Nkala
Mediclinic Newcastle Facility Supervisor Lydia Theron shared the following compliment: ‘I would like to compliment ENA Ndumi Nkala. On one occasion, I was in Unit E, and she was feeding a patient; the care and empathy she showed towards the patient, who was an elderly gentleman, really touched me. She did so many things for the patient in the half hour that I was there that she did not have to do. Her interaction with the patient was exceptional. Big thumbs-ups to this lady. She really does go the extra mile.’
PN Happiness Zandile Shelembe, PN Xolani Masoeu and ENA Ndumi Nkala
MHR Newcastle Clinical Facilitator Thea Labuschagne shared the following special notes of thanks:
Reception Administrator Mbuyiseni Zondo
Mediclinic Newcastle Doctor Relationship Manager Mathys Bornman acknowledges Reception Administrator Mbuyiseni Zondo for his excellent service at reception: ‘He took ownership of the need for accurate data capturing and escalated an unknown referring doctor to me to ensure that we placed the doctor on the AS400. Thank you, Mbuyiseni, for your valuable contribution to the team.’
ENA Irene Nkuna
Mediclinic Heart Unit Manager Betty Mogiba shared the following complimentary feedback: I would like to send a bravo to ENA Irene Nkuna. Her level of care for our patients is of a high quality. Three patients appreciated her work. We extend our sincere gratitude for her contribution to remarkable patient journeys.’
EN Regina Mabala
The Unit Manager of the Mediclinic Sandton Paediatric Unit shared the following note of thanks with MHR: ‘EN Regina Mabala worked last night, 7 June, alone with a new Professional Nurse and had to support her and orientate her in the unit.’ Thank you, EN Mabala, for living the company value ‘team orientated’ and supporting new colleagues in their journey at the client.
UAA Lucille Mouton
Mediclinic Louis Leipoldt Nursing Manager, Marquerite Beukman, shared the following acknowledgement received from a patient: ‘Vriendelik ontvang, veral deur Lucy Mouton. Diens uitstekend, baie dankie!’ ‘I especially like to acknowledge Lucy for her service; we greatly appreciate her.'
PN Busisiwe Nthunya
Annette Alberts, Mediclinic Cape Gate Theatre Unit Manager, shared the following bravo with MHR: ‘Can you please acknowledge PN Busisiwe Nthunya’s contribution to our team. She is always assisting her team and helps the new sisters. We really appreciate her contribution to the team.’
EN Shireen Pieterse
EN Shireen Pieterse was part of the theatre team who performed a complex and risky procedure. Mediclinic Durbanville Nursing Manager, Mirinda Coertzen, shared the following complimentary feedback in which EN Shireen Pieterse and colleagues were praised for their outstanding performance: ‘From the event report received, it is evident that this procedure was difficult and risky. The theatre team, which EN Shireen Pieterse (MHR) was part of, did a sterling job. Please convey my sincere appreciation and gratitude.’ Thank you, EN Pieterse, for your exceptional contribution to the theatre team.
EN Unarine Perseverance Ramulwela
Joanne Madeley, Mediclinic Morningside Emergency Centre Unit Manager, shared the following well-deserved bravo with MHR in which EN Unarine Perseverance Ramulwela was praised for her exceptional patient care: ‘We have received a wonderful compliment from a patient’s husband for EN Ramulwela. The husband could not stop singing the praises of how EN Ramulwela looked after his wife on 16 May. She was kind and kept updating them, even when the husband got upset – Una kept her cool and continued. The patient’s husband wanted EN Ramulwela to receive the praise as he couldn’t THANK HER ENOUGH.’
PN Faroline Malgas, PN Maudy Booysens, ENA Mathatha Joseph Tsesebe, PN Sophia Ramakgasha, PN Ruth Nomnga and PN Suraya Mitchell
Marlene Du Toit, the Unit Manager of the Paediatric Unit at Mediclinic Kimberley, shared the following special bravos with MHR: ‘I would like to send bravos to the following MHR members to acknowledge them for their exceptional hard work in a very busy Paediatric Unit. It is important for me to let them know how much we appreciate them:
PN Shanice Amos
Cariska Swanepoel, the Unit Manager of the Mediclinic Durbanville Orthopaedic Unit, shared the following acknowledgement with MHR: ‘I would like to compliment PN Amos. She worked a few shifts in my unit. She communicates clearly with the team and patients and delegates with confidence. PN Amos also uses critique well to improve her performance.’
EN Annastacia Mankga
Franz Wagener, the Unit Manager of the Paediatric Unit at Mediclinic Sandton, shared the following recognition: ‘EN Annastacia Mankga worked very hard on Wednesday, 3 May 2023, as we were one EN short and had a full ward. Will you please inform her of this bravo.’ Thank you, EN Mankga, for living the company values ‘Team Orientated’ and ‘Client Centred’. We appreciate your contribution to the unit.
PN Pulane Tshabalala
Mediclinic Highveld Patient Safety Manager, David Masina, sends the following complimentary feedback in which PN Pulane Tshabalala was praised for her contribution to patient care: ‘I just want to appreciate and bravo PN Pulane Tshabalala in completing the Resuscitation form so excellent! I observed this good practice while auditing a file for closing an event and identifying gaps and good practice. Keep up the good work!’
Cariska Swanepoel, Unit Manager of the Mediclinic Durbanville Orthopaedic Unit, shared the following bravos: ‘I would like to compliment the following two MHR members:
ENA Jean Jacobs
Mediclinic Constantiaberg Nursing Manager, Tamara Bosch, sends the following well-deserved bravo in which ENA Jean Jacobs was praised for her exceptional contribution to the Theatre team: ‘This bravo serves as an acknowledgement of ENA Jacobs’s high-quality nursing care in our theatre. Her attention to detail in ensuring safety checks are done in our theatre's ‘holding bay’ is commendable. On several occasions, she identified errors missed by the wards, which could potentially put our patients' safety at risk. Thank you very much, and well done to ENA Jacobs and her line managers for ensuring our processes in the receiving area are in place.’
EN Mbali Masuku
Mediclinic Durbanville Nursing Manager, Mirinda Coertzen, sends the following bravo to MHR member EN Mbali Masuku: ‘EN Mbali worked night shift in Ward C on 25 April 2023. In her care was a post-operative patient who had a Thyroidectomy the day before. EN Mbali noticed that the patient was bleeding and managed it in such a way that the patient felt safe and was attended to as a matter of urgency. A Thyroid bleed is a surgical emergency and can escalate very quickly into a life-threatening situation. Please convey my appreciation and THANK YOU to EN Mbali, for keeping our patient safe.’
PN Sindile Nkuna, PN Bongani Hlabisa and EN Nonkululeko Khoza
Liana Wolhuter, Mediclinic Nelspruit General Critical Care Unit Manager would like to acknowledge MHR members PN Sindile Nkuna, PN Bongani Hlabisa and EN Nonkululeko Khoza for their hard work and for being part of the unit’s QIP improvement. Thank you MHR members for your valuable contribution to the unit.
Mediclinic Nelspruit Critical Care Unit Manager, Liana Wolhuter, sends the following special bravos to MHR Members PN Phindile Shabangu and Care Worker Vivian Ndabandaba:
CW Daisy Kgoete
Liana Wolhuter, Unit Manager of Mediclinic Nelspruit General Critical Care Unit, shared the following recognition with MHR: 'Care Worker Daisy Kgoete helped the unit on short notice when she was needed. She is very loyal, dedicated to her work, helpful and friendly. She is doing her work with a smile on her face.’ Thank you Daisy for your loyalty and contribution to memorable patient journeys.
PN Zandile Magwaza, EN Pertunia Mkhatshwa, EN Evone Nkosi and EN Queen Mahlangu
Mediclinic Highveld Night Duty Manager, Mapilane Stott, shared the following note of appreciation in which MHR members PN Zandile Magwaza, EN Pertunia Mkhatshwa, EN Evone Nkosi and EN Queen Mahlangu were recognised for their significant contribution to the Critical Care Unit team: ‘I would like to extend my appreciation to these MHR members for their exceptional teamwork, dedication and hard work.’ Thank you MHR team members for your devotedness to the client and patient care.
BAA Abraham Matlhare and BAA Maduo Gaosenkwe
ER24 Upington Base Manager, Ian Paterson, shared the following well-deserved bravos: ‘I would like to give a bravo to MHR members Abraham Matlhare and Maduo Gaosenkwe. On the morning of 28 February 2023, we were called to a multi-patient MVA in Kuruman in the Bathlaros district. There were 13 patients on scene and without hesitation, both Abraham and Maduo got to work triaging patients and BLS interventions were commenced immediately. Abraham was stellar in his management of the scene. I would like to thank both members for their hard work and dedication to keeping the patients their first priority and for holding the name of ER24 in such high regard.’ BAA Matlhare and BAA Gaosenkwe, MHR is proud to be associated with you. Thank you for exemplifying our company values ‘patient safety focused’ and ‘teamwork’.
PN Thembeka Mtati
PN Thembani Mahlangu from Mediclinic Cape Town Critical Care Unit shared the following compliment with MHR: ‘I have worked with MHR member Thembi Nancy Mtati and one thing you can never take away is hard work of which she never complains. Beginning of a shift she has 1 or 2 patients and later in the morning 4 or more patients. She will go out of her way to ensure the other staff is pulling the same. She leads, manages and organises. She is very committed to her work and you would think she is permanently employed and deserves to be recognised for her efforts.’ Thank you PN Mtati for your exceptional contribution to the Mediclinic Cape Town Critical Care team. MHR appreciates your hard work and dedication.
PN Millicent Dhlamini
Mediclinic Nelspuit General Critical Care Unit Manager, Liana Wolhuter, extends a heartfelt thank you to PN Millicent Dhlamini for her commitment to the unit: ‘Please acknowledge PN Millicent Dhlamini for her hard work on 2 and 3 March. She really showed her dedication and support to the team when they had a shortage of staff.’ PN Dhlamini, we are so grateful for your contribution to the team. Thank you for going out of your way to assist a unit/client in need.
MHR NEWCASTLE TEAM MEMBERS WHO ATTENDED THE INTENTIONAL ROUNDING MASTERCLASS: PN Zibuyile Khumalo, PN Charity Hlatshwayo, PN Ntombizodwa Mzibuko and EN Samantha Frank
Mediclinic Newcastle and the MHR Newcastle team send a note of appreciation to the above team members: ‘Thank you so much for being part of our Intentional Rounding Masterclass. We appreciate your active participation, feedback and commitment to enhancing the patient experience. We are very excited to see the change you bring to the units!'
EN Thokozani Malinga
MHR Clinical Facilitator Thea Labuschagne and the Newcastle team send a heartfelt thank you to EN Malinga for his willingness to always assist where help is needed. Well done, EN Malinga, for living the MHR values ‘team orientated’ and ‘client centred’.
MHR Temporary Coordinator - Betina Zinyama
Mediclinic Durbanville Deputy Nursing Manager, Esmé Schmidt, sends the following special thank you message to MHR Temporary Coordinator Betina Zinyama: ‘I would like to thank you for always helping us when in need. You are a joy to have on site. We appreciate you!’
PN Faroline Malgas, PN Kaisebe Ramakgasha and EN Maudy Booysens
Marlené du Toit, Unit Manager of the Paediatric Unit at Mediclinic Kimberley shared the following complimentary feedback in which MHR members PN Faroline Malgas, PN Kaisebe Ramakgasha and EN Maudy Booysens were praised by a family of a patient who was admitted to the Paediatric Unit: ‘You guys are TOPS in everything you do...You kept us company when the day turned out to be too long...You guys became FAMILY...We are grateful for everything you do in this ward for the children. But I am especially grateful for what you did for my child...We are truly grateful.’
PN Durrel Ressouw and PN Unathi Mdlungu
Mediclinic Stellenbosch and Winelands Orthopaedic Hospital General Manager, Jeanine Visser, shared the following well-deserved bravo: ‘I would like to acknowledge MHR members PN Durrel Ressouw and PN Unathi Mdlungu for their great teamwork and support during a very challenging evening Tuesday, 31 January 2023, in our Day Hospital where an unsuccessful resus was done on a patient. The hospital team values and appreciates your support.'
EN Nonjabulo Ngcobo
Jennifer Dermota, The Unit Manager of Unit L and M Orthopaedic Unit at Mediclinic Winelands Orthopaedic Hospital, shared feedback from a patient regarding the good care she received last night, 9 February 2023, from EN Ngcobo. The patient was very impressed with the way EN Ngcobo worked with her. Thank you EN Ngcobo for your exceptional patient care.
John Albert September
Mediclinic Louis Leipoldt Hospital Secretary, Samantha Du Plessis, sends the following bravo to MHR Filing Clerk, John September: ‘I would like to commend John on his excellent service. He is always professional and immediately assists with requests. Today, 19 January 2023, is especially worth mentioning – a doctor needed information as the patient was in the rooms. The file arrived in a matter of minutes as John immediately attended to the request. Please share my gratitude with John. Although he is not a permanent employee, he is truly living the Mediclinic Values.’ Thank John for adding value to the Mediclinic Louis Leipoldt team.
ENA Brendan Coert, PN Catherena Brand, ENA Janine Goolam, CW Magdalien Jaftha and EN Norline Scheepers
The Night Duty Manager at Mediclinic Worcester, Hanrico Steyn, send the following well-deserved bravo to the above panel members: ‘These MHR members really expressed loyalty and dedication over the past few weeks. I would like to acknowledge their dedication and efforts to the night duty operational team. Without their commitment, I cannot ensure the operational function of the night duty team.’ Thank you MHR members for your valuable contribution. MHR appreciates your support and commitment to the client.
ENA Irene Sesini Mnisi, ENA Gloria Mondela, ENA Pertunia Ledwaba, PN Amanda Mgobhozi, EN Phindile Gasa, ENA Sibongile Gumede, PN Xhosa Boy Nyila, ENA Bianca Ritshuri, PN Rita Mentz, PN Boipelo Molefe, ENA Portia Pongwayo, PN Sharon Jansen, PN Marthi Walker, ENA Ndidzu Ramadanga and PN Mildred Mathlaku
Mediclinic and MHR clinical colleague, Marlene Du Toit, wishes to extend a heartfelt thank you to the above MHR members for attending the Intentional Rounding course and for their commitment to in-service training. Some of the team members attended training after their night duty shift. It is inspiring to see your dedication to patient safety.
PN Lungile Mazibuko
A patient who was admitted to the General Unit at Mediclinic Newcastle compliments your excellent nursing care. You are an exceptional Professional Nurse. Keep up the good work.
PN Sinidisiwe Zulu
The Mediclinic Newcastle High Care and Critical Care Unit management team is very impressed with your dedicated nursing care and the manner in which you communicate with patients. They also complimented your comprehensive record-keeping/patient notes. Thank you for going out of your way to care for your patients. It is noticed and appreciated.
PN Dudu Ndebele
MHR and the client appreciate your keenness to always help out in the units when help is needed. Thank you for always being so friendly, supportive and cooperative.
EN Praise Musungwa
The Unit Manager of the Critical Care/High Care Unit is very impressed with your outstanding round-the-clock nursing care. You are very meticulous and attend to all your duties with great care. MHR appreciates your ‘patient safety focused’ and ‘client-centred’ approach towards nursing care.
Sanet Jacobs, the Unit Manager of the Medical Unit, shared the following complimentary feedback in which MHR team members were praised for their exceptional contribution to the Mediclinic Emfuleni team:
Thank you to all the above team members for going out of your way to attend to patients’ needs. You do MHR proud!
Care worker Xoliswa Tsemane
The Mediclinic Hermanus Critical Care Unit Manager shared the following complimentary feedback in which care worker Xoliswa Tsemane was praised for her noteworthy contribution to the unit: ‘Care worker Xoliswa Tsemane has been working in ICU for more than 2 years. She is very dependable, hard-working and kind to the patients. She is responsible for asking the patients to complete the P.O.S. forms on her shift. She does this without fail.’
EN Unarine Perseverance Ramulwela and Mediclinic Morningside Emergency Centre colleagues
A patient’s wife shared the following complimentary feedback, recognising EN Ramulwela and Mediclinic Morningside Emergency Centre colleagues for their outstanding patient care: ‘Every day for the rest of your lives, we will thank our lucky stars that we found ourselves in your ER last week when Stevie had a heart attack. Your team was so professional but also so kind in a moment of real panic for us. You all stayed calm and saved Stevie’s life (as you do with so many others) while staying caring and kind. We are eternally grateful for everything you did for Steven and me. We must have had a guardian angel that took us to your Emergency Room that night. You are all heroes.’
MHR Temporary Coordinator – Natasha Crowster
MHR Hermanus Coordinator, Stefan Kruger, sends the following bravo in which Natasha Crowster is complimented for her great teamwork and valuable support: ‘I would like to send a bravo to Natasha Crowster. Natasha was assisting me on Friday, 4 November 2022, with Mediclinic Geneva, and she was outstanding! When I looked at first, there were just empty shifts, and when I looked again in a panic, the shifts were filled. I was so relieved, and she truly helped tremendously, and I would like to give her credit for her support.’ Thank you, Natasha, for going out of your way to support a colleague in need.
CW and UAA Ayanda Madi
Mediclinic Newcastle Patient Experience Manager, Dr Ayo Esuola, send the following thank-you message to CW and UAA Ayanda Madi, acknowledging her exceptional contribution to the unit: ‘I would like to personally commend Ms Ayanda Madi for the way she welcomed our patients to A-ward. She was friendly and engaging with our patients. Bravo to her for her positive attitude towards our patients.’ Ayanda, MHR appreciates your valuable contribution to noteworthy patient journeys.
ENA Nkululeko Ngcobo
Michelle Langeveldt, Unit Manager of the Orthopaedic Unit at Mediclinic Kimberley, shared the following bravo in which ENA Ngcobo is complimented for his outstanding performance: ‘I would like to nominate ENA Ngocobo for a bravo. We, in ward C, are truly blessed to have such a hardworking colleague like Jnr, as we call him. He is always willing to assist when needed and will never complain when asked for assistance over and over again. When the ward is busy, he is always the one to put his head down and do what needs to be done. I haven’t seen such quality and dedication to work in a long time. The patients have complimented him as being kind, humble and hardworking. Thank you, ENA Ngcobo, for bringing your best to work every day.'
Eurika Smiles, Unit Manager of Medical Unit B at Mediclinic Kimberley, shared the following complimentary feedback in which PN Nqobile Sithole and PN Mildred Matlhaku were complimented for their exceptional contribution to the unit:
Mediclinic Newcastle Reception Supervisor, Spunita Morgenrood, sends the following thank you message to Zenge Dlamini: ‘I just want to send a letter to thank Zenge Dlamini for her hard work and dedication. She is always willing to help and goes the extra mile in assisting reception, and her support is highly appreciated.’
MHR Newcastle Coordinator, Romy Vermaas, sends a heartfelt thank you to the following MHR members:
Thank you for always being available on very short notice. Your hard work and dedication towards MHR are much appreciated.
Thank you for caring. You went the extra mile for a patient to comfort the patient before going to theatre, as the patient was really scared.
PN Phindile Shabangu, PN Lindani Maziya, PN Retha Booysen and EN Elna van der Merwe
Liana Wolhuter, Mediclinic Nelspruit General Critical Care Unit Manager, sends a special thank-you message to MHR members PN Phindile Shabangu, PN Lindani Maziya, Clinical Facilitator Retha Booysen and EN Elna van der Merwe. These MHR members went out of their way to assist on the day of the strike, 28 September 2022: ‘They worked very hard and helped everywhere and deserve to be recognised for their dedication and hard work.’ A special thank you to these MHR members for assisting a client in need. MHR appreciates your support and commitment to the client.
Accounts Controller, Zelrise Claasen, sends the following well-deserved bravo to Vuyisani Kala for his meaningful contribution to A-Ward at Mediclinic Hermanus: ‘I just want to give credit to Vuyisani, who has been helping in A-Ward. He is always very efficient and helpful. I confirmed with him yesterday, 6 October, that I would be working alone. Therefore, I would need everything to be done by the afternoon. A-Ward’s billing was already waiting for me when I got to my desk the following day. That was a good way to start my day and resulted in the ward getting their stock back on time. He also brought the following day's discharge files as the patients were leaving the ward, after checking the files and ensuring everything was in order. This means that these accounts will reach the medical aid sooner, and will be paid sooner. It might sound like a small gesture, but this kind of efficiency makes a huge difference, and I wish to thank him and give credit for his great teamwork.’ Well done, Vuyisani, for making such a great impression. MHR is proud to be associated with you. MHR Hermanus Coordinator, Stefan Kruger, added that Mr Kala is truly a right-hand to his colleagues - always available and willing to assist.
PN Angel Lokamba, CW Nancy Gealesiwe, PN Monde Ncokazi and CW Mary Jane Tshose
Mediclinic Morningside Emergency Centre (EC) Unit Manager, Joanne Madeley, shared the following complimentary feedback in which MHR members PN Angel Lokamba, CW Nancy Gealesiwe, PN Monde Ncokazi and CW Mary Jane Tshose were praised for their exceptional contribution to the EC during a very hectic weekend (1 – 2 October 2022): ‘My ER angels - I want to thank you so much for your hard work, teamwork, and for putting our patients first. I know it was a very busy weekend, but you have all made me so proud. Well done, keep it up, and remember to put our patients first, which you are doing so well.'
Celeste Steeman, Case Manager at Mediclinic Sandton, sends a special bravo to Lungile Mchunu: ‘Lungile's teamwork and risk management approach is excellent. As shy and quiet as she is, she pertinently advises me of risks, especially Actilyse used in the Emergency Centre. This enables us in Case Management to manage the risk efficiently and lessen any financial risks for the client (who cannot speak for themselves at the time) and the hospital. For an MHR employee to go further than many permanent employees, is a remarkable feat and deserves an accolade!’
MHR NEWCASTLE TEAM MEMBERS WHO ATTENDED THE INTENTIONAL ROUNDING MASTERCLASS: Care Worker Busi Sithole, ENA Nombulelo Thusi, PN Pedro Mkhwanazi, ENA Thuladu Nzama, Care Worker Zanele Kubeka, EN Nompumelelo Mngomezulu, PN Nokuthula Gabela, Careworker Nelly Ntshakala, PN Sithembile Nkambule, ENA Vee Mtshali, PN Nontobeko Sithole, ENA Beauty Nene, PN Lungi Moloi, PN Lungi Mazibuko and PN Nomqhele Ziqubu:
Mediclinic Newcastle and the MHR Newcastle team send a note of appreciation to the above team members: ‘Thank you so much for being part of our Intentional Rounding Masterclass. We appreciate your active participation, feedback and commitment to enhancing the patient experience. We are very excited to see the change you bring to the units!'
EN Charmagne Fourie
A Mediclinic Hermanus patient shared the following complimentary feedback in which EN Charmagne Fourie was praised for her exceptional patient care. Charmagne is very charming, and one has huge admiration for the way she takes care of patients admitted to the critical care unit at Mediclinic Hermanus. Well done, Charmagne, for going out of your way to contribute to memorable patient experiences. You do MHR proud!
ENA Mpho Mathe, ENA Gladness Coto, and colleagues
A patient who was admitted to the Surgical Unit at Mediclinic Legae sent a special acknowledgement to ENA Mpho Mathe, ENA Gladness Coto and colleagues to commemorate their exceptional patient care: ‘I was welcomed from day 1 until they discharged me. The service was 100%, and they love people; ENA Mathe, ENA Coto, and others were very good to me.’ Thank you, ENA Mathe and ENA Coto, for living the MHR values ‘client centred’ and ‘team orientated’. MHR appreciates your valuable contribution to the team.
PN Zelda Maboate
The Mediclinic Kloof Neonatal and Paediatric Critical Care Unit Manager, Erna Prinsloo, extends a heartfelt thank you to PN Zelda Maboate for her outstanding nursing care: ‘I want to send a special thank you to PN Maboate for all her hard work and dedication this past weekend 13/14 August 2022. We had a tough weekend with the shift leader being booked off sick, and one of the junior staff members had to take charge. PN Maboate supported her the whole time and helped wherever she could. I really want to say thank you to her for all her effort and support.’ PN Maboate, MHR appreciates your significant contribution to the unit and team.
ENA Ndumi Nkala, ENA Sma Mdamba, ENA Thuli Zwane, ENA Sindisiwe Mabele, Care Worker Zanele Kubeka, EN Bongie Ndlovu and EN Xolisile Thabede
MHR Newcastle sends a heartfelt thank you to ENA Ndumi Nkala, ENA Sma Mdamba, ENA Thuli Zwane, ENA Sindisiwe Mabele, Care Worker Zanele Kubeka, EN Bongie Ndlovu and EN Xolisile Thabede for always going the extra mile and for their keenness to work a shift, even on short notice. MHR appreciates your teamwork and devotion to patient care. Well done for exemplifying our company values.
Care Worker Cathrine Makgoba and PN Angel Lokamba
The Mediclinic Morningside Emergency Centre Unit Manager, Joanne Madeley, sends a special bravo to Care Worker Cathrine Makgoba and PN Angel Lokamba for their exceptional patient care and hard work. Thank you for your teamwork and for always putting patients first.
Confirmations Clerk Nono Masisi
Mediclinic Sandton Case Manager, Celeste Steeman, sent the following well-deserved bravo to Confirmations Clerk Nono Masisi: ‘I am forever grateful for MHR for sending us this amazing person – Nono Masisi. She truly is beyond thorough, takes to instruction easily and makes a wonderful addition to our team. Thank you!’ Well done, Nono, for making such a great impression. MHR is proud to be associated with you.
PN Angel Lokamba
The Mediclinic Morningside Emergency Centre Unit Manager, Joanne Madeley, commemorates PN Angel Lokamba for always caring about her colleagues and patients. ‘I am very proud of Angel. She works hard and always goes the extra mile.’ PN Lokamba, your acts of compassion, dedication, and kindness do MHR proud. You are the patient experience!
Joslyn Jordaan and Brady Wagman
Mediclinic George CSSD Supervisor, PN Truda Oosthuizen, sends a special message to congratulate CSSD Technicians, Joslyn Jordaan and Brady Wagman, on their exceptional performance: ‘Ek wil graag Brady en Joslyn uitsonder. Albei van hulle is regtig oulik, hardwerkend en altyd bereidwillig. Brady is 3 weke hier en ken al al die instrumente se name op ‘n Keisersnit stel. Dit is verstommend goed.’ Thank you, Joslyn and Brady, for living the MHR values ‘client-centred’, ‘performance-driven’ and ‘team orientated’. MHR appreciates your remarkable contribution to the unit.
ENA Anygreat Sithole
Mediclinic Kimberley shared another special note from a patient who was admitted to the Orthopaedic Unit. ENA Sithole was one of the friendly nurses who attended to each and every need of the patient. The patient appreciates your special nursing care. Well done, ENA Sithole, for making a difference in the unit. MHR applauds you for your exceptional contribution to memorable patient journeys.
ENA Anygreat Sithole
Mediclinic Kimberley shared the following complimentary feedback from a patient admitted to the Orthopaedic Unit at Mediclinic Kimberley: ‘ENA Anygreat Sithole does good work in the unit, and she is a very friendly and helpful nurse.’ ENA Sithole, MHR thanks you for your valuable contribution to the unit and patient care.
MHR NEWCASTLE TEAM MEMBERS WHO ATTENDED THE INTENTIONAL ROUNDING MASTERCLASS:
PN Bonisiwe Mabele, PN Phethile Mkhonza, PN Tshepo Phatsoane, PN Njabulo Shabangu, PN Nokwazi Shabalala, PN Sonto Nyembe, EN Gugu Nkosi, EN None Radebe, ENA Ndumi Nkala, ENA Sma Mdamba, PN Nomsa Masiteng Tembe, PN Debbie Good, EN Simphiwe Nxumalo, ENA Khaya Nxumalo, PN Connie Ndlovu, ENA Pindile Tshabalala, ENA Ntombi Khumalo, EN Zama Ngcobo, ENA Jabu Msimango, EN Zanele Kubheka, PN Gugu Dyasi, EN Ntombifuthi Shabalala, PN Dudu Ndebele, ENA Sindisiwe Mabele, PN Phindile Makhoba, PN Eugene Slaffa, PN Lethi Shabangu, EN Yemisi Akinboboye, ENA Mbali Mhlanga, PN Zandile Shelembe, EN Ntuthuko Kunene, PN Sinidisiwe Zulu, EN Mpume Khumalo, EN Bongie Ndlovu, ENA Thuli Zwane, ENA Ayanda Mngomezulu, CW Hlengiwe Buthelezi, ENA Nomfundo Mdabe, ENA Nomthi Dladla, EN Simphiwe Nsele, PN Jana van der Walt, EN Thandeka Mathobela, PN Mnzi Ndamane and ENA Lungi Nxumalo
Mediclinic Newcastle and the MHR Newcastle team send a note of appreciation to the above team members: ‘Thank you so much for being part of our Intentional Rounding Masterclass. We appreciate your active participation, feedback and commitment to enhancing the patient experience. We are very excited to see the change you bring to the units!'
EN Xolile Dlamini
A patient who was admitted to the Mediclinic Gariep High Care Unit complimented EN Xolile Dlamini on her excellent service delivered in the unit. EN Dlamini, MHR appreciates your contribution to noteworthy patient journeys. Keep up the good work!
ENA Judy Groenewald
MHR received the following complimentary feedback from Mediclinic Hermanus Patient Experience Officer, Cobe Grobler, in which ENA Judy Groenewald and colleagues were praised for their exceptional patient care: ‘Dr IP van der Westhuizen and his sister came to see me regarding the excellent care provided by our nursing staff in Ward B. Our staff cared for their mother with incredible dignity, respect and compassion prior to her passing. They also assisted the family during this time and provided phenomenal support during their mother's last days and with her passing. The family specifically mentioned three employees, Denise Davidson, Judy Groenewald and Lizzy Marthinus, for their commitment and dedication and their special care for their mother and them as a family.
ENA Groenewald, MHR is proud to be associated with you. Our Hermanus Coordinator, Stefan Kruger, also shared the following: ‘I would like to add that this complimentary feedback comes as no surprise, as ENA Groenewald is an exceptional person. She truly has a caring nature, not only towards patients but to her colleagues as well. She is very dedicated, and one can always depend on ENA Groenewald. Hats off to ENA Groenewald!’
ENA Anna Marie Mathys
MHR received the following complimentary feedback from PN Ashley Afrika in which ENA Anna Marie Mathys was acknowledged for her valuable contribution to the Medical 1 unit at Mediclinic Panorama: ‘ENA Anna Marie Mathys is an excellent and dedicated nurse. Always hardworking and willing to go the extra mile. Working in Medical 1 Panorama Mediclinic with her is an absolute pleasure.’
The CSSD Supervisor at Mediclinic George, PN Truda Oosthuizen, sends the following bravo to CW Joslyn Jordaan: ‘Joslyn is regtig van groot hulp vir ons en werk baie goed met my span. Hulle het almal baie hard gewerk verlede week. Ten spyte van vier 7:00 - 19:00 skofte en half dag, is haar werk nogsteeds goed. Baie dankie Jossie.’
PN Sfiso Mkhabela
Liana Wolhuter, the Mediclinic Nelspruit General Critical Care Unit Manager, sends a heartfelt thank you to PN Sfiso Mkhabela for staying after his shift to help with the intubation of a patient. PN Mkhabela put the patient first and we thank you for exemplifying the company value ‘patient safety'. MHR appreciates your meaningful contribution to the team.
ENA Irene Mnisi
Nursing colleague ENA Zoliswa Sithole sends a special bravo to ENA Irene Mnisi for her peer mentorship and continued support in the medical unit during ENA Sithole's clinical orientation at Mediclinic Kimberley. ENA Mnisi, you are a superstar colleague. Thank you for helping your colleagues to find their way in the unit.
Elsabe Hildebrandt, Senior Professional Nurse at Mediclinic Stellenbosch Emergency Centre, shared the following bravos with MHR:
PN Ntakadzeni Nemadodzi, PN Nomfundo Portia Mdabe and PN Masingiti Nkuna
Talita Booysen, the Night Unit Manager at Mediclinic Panorama, shared the following complimentary feedback in which PN Nemadodzi, PN Mdabe and PN Nkuna were commemorated for their exceptional contribution to the team: ‘As you know, we are in need of available staff at Mediclinic Panorama Hospital. The last few nights were really challenging. I want to compliment three of your panel members who did a great job last night, 30 May 2022. These team members were working in other units than their standard units and without the assistance of permanent colleagues. They started working without complaints.' PN Nemadodzi, PN Mdabe and PN Nkuna, thank you for going out of your way to help a client in need and exemplifying the company values ‘client centred’ and 'team orientated'. MHR truly appreciates your support and noteworthy contribution to the Mediclinic Panorama team’.
EN Philile Hlongwane and PN Sadiyya Manjra
Senior Professional Nurse, Melanie Kleynhans, shared the following well-deserved bravos:
CSSD Technicians - Rosalina Mojapelo and Moramadi Lydia Khorombi
Mediclinic Morningside CSSD Senior Professional Nurse, Annemarie Herbst, shared the following complimentary feedback with MHR: 'I just want to say that Rosalina Mojapelo and Lydia Khorombi delivered outstanding service today, 8 June. We walked in this morning, and the sets for the start of the morning lists were not even packed. They came in and immediately started to pack and make linen packs. It is now 14h30, and they did not even go to tea or lunch yet and worked very hard to get the work up to date.'
EN Millicent Masigo, EN Kabelo Mosuma and ENA Margaret Maphumulo
The Night Duty Manager at Mediclinic Legae, Zanele Mlate-Ncube, sends the following message of appreciation to EN Millicent Masigo, EN Kabelo Mosuma and ENA Margaret Maphumulo: ‘Several times our hospital experienced a high staff shortage and a very high turnover of agency staff usage. These three team members are so dedicated to their work and possess a level of knowledge and experience - they have confidence in what they are assigned and delegated to do. On 27 June 2022, our Emergency Centre was very busy and needed extra staff members to come and assist. They willingly came to the rescue and were deployed without complaining. During the activities in the unit, we had to resuscitate a patient and had a P1 patient who had to go for an emergency operation. They focused on patient safety and were team players. I also wish to highlight that they have a very low absenteeism profile. They respect shifts allocated to them and do not cancel shifts unless the hospital cancels them. We value your teamwork and dedication to Mediclinic Legae. Keep up the good work!’
Kitchen Assistant Andrea Moos
The Patient Experience Officer at Mediclinic Hermanus, Cobe Grobler, sends the following special bravo to Kitchen Assistant Andrea Moos:
‘I want to thank Andrea for her positive energy, her friendliness and her helpfulness – always. She has helped Wilna today, 28 June 2022, to set up the Paediatric Unit with sweet treats for the doctors, and everything was done with a smile. I really appreciate that! Thank you, Andrea. You are a great asset to our team. Keep up the good work.’ MHR Hermanus Coordinator Stefan Kruger also remarks: ‘Andrea is always friendly, and it is a pleasure working with her. She is also always available on short notice. This is a well-deserved APPLAUSE! Well done, Andrea!'
CW Cynthia Nceka
Huis Lettie Theron shared the following letter received from a patient’s family: 'Thank you so much CW Cynthia Nceka, for your hard work and sacrifice during this worldwide pandemic. We really appreciate your hard work and know that you must be very tired. This hope from the Bible will definitely encourage you. Revelations 21:4. "And He will wipe out every tear from their eyes, and death will be no more, neither will there be mourning nor crying nor pain anymore." Thank you so much! The Van Zyl Family.' CW Nceka, it is a pleasure to publish this complimentary feedback on our bravo for brilliance web page. You do MHR proud!
PN Jacob Moilwa Mogotsi, PN Misokuhle Dladla, PN Rabiaa Toffar, EN Khosy Masinga and EN Zodwa Constance Zondo
A heartfelt thank you to the MHR members below for the instrumental role you play in the Emergency Centre at Mediclinic Kimberley. Unit Manager, Yvonne Busakwe, appreciates your leadership and invaluable contribution to the Emergency Centre team:
Hats off to the following MHR members for the high standard of service delivered at the Emergency Centre. The Unit Manager wants you to know that you are valued:
What an honour it is to share this encouraging feedback! MHR thanks you for your remarkable contribution to noteworthy patient journeys.
The Patient Administration Manager at Mediclinic Worcester, Garnet Wagenstroom, shared the following well-deserved bravo: 'Chahida May, thank you for your continued invaluable contribution to our team, especially over the December holiday period. Your willingness to always avail yourself will stand you in great stead going forward. Your attitude towards your work is second to none. We in Patient Administration are proud to call you our colleague. Keep up the good work! Thank you for this. ' Chahida, YOU make a difference, and MHR thanks you for exemplifying our company value ‘teamwork’.
PN Christelle Payne
Mediclinic Milnerton Nursing Manager, Kath Barry, sends a well-earned bravo to PN Christelle Payne for her exceptional contribution to the team: ‘PN Payne has been absolutely awesome in leading the nursing team when she is asked to do so.' MHR appreciates your hard work and leadership and is proud to be associated with you.
PN Anathi Zoleka Ndzunga, CW Warren Teswill Florus and other nursing colleagues
The Unit Manager of the Emergency Centre at Mediclinic Milnerton, Annalise Harley, wishes to extend a special thank you to PN Anathi Zoleka Ndzunga, CW Warren Teswill Florus and other nursing colleagues: 'You worked brilliantly as a team on Thursday, 10 February 2022, during a very challenging night shift in the Emergency Centre where one of the sisters cancelled on short notice.' Thank you for living the MHR values ‘teamwork’ and ‘client centred’. MHR values your commitment and dedication.
PN Fortune Gwamanda
A young patient’s mother phoned MHR Kimberley to share the following complimentary feedback: ‘My son was admitted with a fractured arm to Ward E at Mediclinic Kimberley and PN Fortune Gwamanda was allocated to look after us. I just wish to mention that he was really tops!! It was probably the best anyone has ever looked after my child in hospital. He was in our room about every hour and thoroughly examined my child’s fingers, breathing, etc. The kiosk was already closed, the coffee machine was out of order, and he brought me a coffee from the kitchen. He came to check on us regularly and asked whether we were okay and needed anything else. We really appreciated his excellent service!’ Well done, PN Gwamanda, for taking special care of patients and their family. MHR greatly appreciates your valuable contribution to memorable patient journeys.
CW Ilse Athini Mchinya
The Night Duty Manager at Mediclinic Worcester, Hanrico Steyn, acknowledges CW Ilse Athini Mchinya for being such a great asset to the team: 'Thank you for your dedication, very polite and professional attitude towards staff and patients. Your contribution to patient care is much appreciated. I am proud of you.'
CW Trish Deshe, PN Marissa Viljoen and ENA Mafanedza Netshivhulana
The Unit Manager of the Emergency Centre at Mediclinic Milnerton, Annalise Harley, extends a heartfelt thank you to the following panel members for their valuable contribution to the Emergency Centre:
PN Anathi Ndzunga, ENA Nontsikelelo Rasmeni and CW Warren Florus
The Mediclinic Milnerton Emergency Centre (EC) Unit Manager, Annalise Harley, commemorates the following panel members for their hard work and hands-on assistance in the EC: 'PN Anathi Ndzunga, ENA Nontsikelelo Rasmeni and CW Warren Florus were working brilliantly as a team in the EC during a very challenging night shift where one of the sisters cancelled on short notice. I would like them to know that their devotion to the EC is noticed and very much appreciated.'
Mediclinic Emfuleni Reception Supervisor, Joani Taylor, sends a special bravo to Mina Hein for her professional and effective handling of the hospital switchboard calls and telephone accounts. Mina, thank you for going out of your way to assist the department. With limited training, you have done a splendid job.
PN Margaret Mphahlele and CW Stephens Mpete
The Unit Manager of the Medical Unit at Mediclinic Muelmed, Ronel Kruger, shared the following complimentary feedback received from a patient, in which PN Margaret Mphahlele and CW Stephens Mpete were acknowledged for their attentive patient care:
PN Jeane-Marie van Wyk, PN Shafieka Solomon, PN Juliet Williams, PN Deidré du Toit, PN Catherena Brand, ENA Alicia Pienaar and PN Jacinta Pienaar
The Night Duty Manager, Hanrico Steyn, at Mediclinic Worcester, salutes the following panel members, PN Jeane-Marie van Wyk, PN Shafieka Solomon, PN Juliet Williams, PN Deidré du Toit, PN Catherena Brand, ENA Alicia Pienaar and PN Jacinta Pienaar for their loyalty and ongoing dedication to the Mediclinic Worcester team, especially night duty. It is a pleasure and a privilege to have you as part of the team. A special thank you from the MHR Team for the significant role you play in memorable patient journeys. You do us proud, and your commitment to our company values allows MHR to shine. Keep on shining!
EN Veronica Busby, PN Lizette van der Westhuizen, PN Tshidi Mosina, PN Mara Hope Monyatsi, PN Ntswebo Moeketsi and PN Mabe Promise Choche
The Unit Manager of the Neonatal Critical Care Unit (NCCU) at Mediclinic Bloemfontein acknowledges the following panel members, EN Veronica Busby, PN Lizette van der Westhuizen, PN Tshidi Mosina, PN Mara Hope Monyatsi, PN Ntswebo Moeketsi and PN Mabe Promise Choche for their hard work, dedication and support in the unit. MHR and the NCCU team truly appreciates your commitment to outstanding patient care. Your meaningful contribution allows MHR to go from strength to strength.
ENA Warrick Demas
The Patient Experience Manager at Mediclinic Worcester shared complimentary feedback received from some of the patients, in which ENA Warrick Demas was praised for his noteworthy nursing care. You touch the hearts of patients with your kindness and compassion. Attributes such as friendliness and helpfulness make you an exceptional member of the team. You are indeed a star in need.
CW Noorlene Alexander
Care Worker Noorlene Alexander received high praise for the remarkable service she delivered at Mediclinic Paarl Reception. Visitors and patients appreciate her kindness and enthusiasm to deliver exceptional service. Thank you, Noorlene, for being a star MHR representative. Your commitment to excellence is truly inspiring.
Access Control Officer Sanele Thwala
Mediclinic Highveld Reception Supervisor Koba Potgieter sends a special bravo to Access Control Officer Sanele Thwala. Sanele is so passionate about his duties and goes out of his way to attend to visitors and patients. He assisted a patient in calming down her little boy and walking with the little boy to buy a cold drink from the coffee shop. It is an absolute pleasure to have Sanele on board. Well done, Sanele, for setting an example of excellent client service. You do MHR proud!
PN Alet Kruger
MHR received the following complimentary feedback from a patient’s mother in which PN Alet Kruger was praised for her remarkable service: 'My daughter has the highest praise for PN Kruger’s exceptional, attentive, patient and efficient care when delivering her baby Rose, after an Emergency Centre admission at Mediclinic Vergelegen. As a family, we are deeply grateful and appreciative of the wonderful and dedicated manner in which she performed her responsibilities at Mediclinic. PN Kruger is an asset to your agency.'
PN Miranda Peterson and ENA Mukhethwa Matshili
The Unit Manager of Mediclinic Kimberley Paediatric Unit commends the following panel members:
ENA Xhobani Manakaza
Mediclinic Clinical Report Specialist, Charmaine Moodley, commemorates ENA Xhobani Manakaza for his noteworthy contribution to the team and patient experience: 'During our post-vaccination monitoring period, ENA Manakaza had lightened the atmosphere with his entertaining and humorous chatter. Well done, and thank you for putting patients at ease and keeping the spirits high!'
MHR Temporary Coordinator Lameez Samson
MHR Hermanus Coordinator, Stefan Kruger, sends a special bravo to colleague Lameez Samson for the exceptional service she delivered to the client while he was on leave for two days: 'A heartfelt thank you for going out of your way to provide five-star service. Your commitment and passion shine through your work. The client hardly noticed that I was on leave as you just seamlessly continued to take care of all enquiries. Thank you for being such an awesome team player, and well done for exemplifying the MHR company values.'
BAA Sinawo Gaqa and ER24 colleague Geraldo van Rooyen
A patient sent the following thank-you message in which BAA Sinawo Gaqa and his ER24 colleague Geraldo van Rooyen were praised for their remarkable service: 'Ek, Mev Bosman wil net julle bedank. Twee van julle ambulans mense het my vandag twee keer gehelp. God seën julle en spesiaal die twee mens – Geraldo van Rooyen en Sinawo Gaqa. Die twee mense se gedrag, hulp, geduld en persoonlikheid – ek kon nie vir beter vra nie. Julle het goud aan diens. God bless.'
'This is amazing guys! Well done for rendering outstanding care. You really made a difference here and touched the heart of your patient.' Shane Fascio (Branch Ops Manager)
PN Marissa Eksteen
Mediclinic Cape Gate received the following appreciative feedback from a visitor who visited the vaccination centre: 'I suffer from trypanophobia, and as you can imagine, the build-up to my arrival at your vaccination centre was not easy. I write to thank you and your team for a well-organised system. My experience on the day was beyond positive. I need to make a special mention – PN Marissa Eksteen was super amazing. I felt safe in her care, and she also talked me through the process. Thank you for your professionalism. Your passion for what you do is most admirable.'
PN Grace Dumse
A patient who was admitted to Mediclinic Cape Gate sent the following heartfelt thank-you note to PN Grace Dumse: 'I would like to convey my gratitude towards Professional Nurse Grace Dumse. She is such a beautiful person, very professional and humble. I had an operation done on 22 November 2021. Dr Johan Visser was my surgeon. Professional Nurse Dumse took such good care of me afterwards. She ensured that all medication was given on time to avoid unnecessary pain, and she went the extra mile to assist me when I felt nauseous. She remained humble and kind and still made me feel worthy. She assisted me by getting me a two-point plug to charge my phone to remain in contact with my family. She really tried everything to make me feel comfortable and at home. I do appreciate all her support and love received. May God bless her. Thank you very much, Nurse Grace, and yes, she comes highly recommended.'
MHR Recruitment Consultant, Anita Hanekom, compliments Vanessa Cupido for the remarkable client service delivered at Mediclinic Cape Gate Vaccination Centre. Vanessa, you do MHR proud, and we thank you for your valuable contribution to the team, ensuring that visitors to the vaccination centre receive exceptional service.
BAA Yolisa Masizana and ER24 colleague Usiphe Mpambane
A patient wishes to share the following message of appreciation with BAA Yolisa Masizana and ER24 colleague Usiphe Mpambane: 'Nini and Yoli - the two ladies who came to my rescue on Friday night. I want to thank you both for your kindness, care and professionalism. You were amazing, not just to me, but also to my mother and daughter. God bless you, and I hope you have a beautiful Christmas. Lots of love, Annai, Mahli and Ouma xxx.'
PN Marna Williams
MHR Recruitment Consultant, Anita Hanekom, acknowledges PN Marna Williams for the excellent service offered as a COVID-19 Vaccinator at the Mediclinic Cape Gate Vaccination Centre: 'I went for my second vaccination in November. It was a positive experience to be vaccinated by PN Williams. She was friendly and professional and clearly explained the potential after-effects upon enquiring about pre-existing conditions and my own COVID-19 experience. I believe she treats all visitors to the vaccination centre with the same kindness. The pain-free jab was also a bonus!'
BAA Sinawo Gaqa and ER24 colleague Geraldo van Rooyen
The du Toit family sent the following complimentary feedback to ER24: 'I would like to provide some feedback regarding a call-out last Monday (Ref 202111150590). I am sure it was a fairly normal and routine incident for the ER24 team, but for us, it was a chaotic and terrible day. Firstly, the call centre staff was excellent, fielding the call in record time. While it was chaos on our side, they calmly assisted, making sure to collect all the relevant information and confirming it multiple times. To the team that responded, Geraldo van Rooyen and Sinawo Gaqa, there are no other words to describe you other than Lifesavers, not only figuratively but literally as well. The team arrived on the scene within minutes (12 minutes, to be exact). Geraldo took charge of the situation, not only tending to the patient but also keeping us as a family informed every step of the way. His calm demeanour ensured that we all calmed a little, and his professional manner assured us that the team knew exactly what they were doing. The compassion showed to us as a family was above and beyond what could ever be expected, not only in tending to the patient but in how he interacted with all of us. We will forever be grateful to the ER24 team. A big thank you from a very grateful wife, son and daughters. You will forever live on as heroes in our hearts.'
From left to right: EN Nontobeko Sibisi, Unit Manager Letica Lottering and PN Reneé Jansen.
Natasha Crowster and Jennifer van den Berg
MHR Panorama Coordinator, Jolanda van Niekerk, extends a heartfelt thank you to colleagues Natasha Crowster and Jennifer van den Berg for their hard work in sourcing staff for Mediclinic Panorama. Well done for exemplifying the MHR company value ‘teamwork’. We appreciate you!
PN Alma Dreyer, ENA Deborah du Toit and ENA Nolusindiso Peter
The Unit Manager of the Neonatal Critical Care Unit at Mediclinic Panorama commends PN Alma Dreyer, ENA Deborah du Toit and ENA Nolusindiso Peter for their dedication and noteworthy contribution to the unit. Thank you for going out of your way to assist in the unit. Your great team spirit is truly inspiring.
ENA Maapa Letlhogela
MHR Emfuleni Clinical Facilitator, Nadia Swanepoel, commends ENA Maapa Letlhogela for being a team player of note. ENA Letlhogela usually works in Paediatrics or Obstetrics and was transferred to the Day Care Unit on short notice to care for theatre patients. Her calm and assertive approach made an impression on the patients and the team. She also patiently assisted a newly registered MHR panel member. The team appreciates her keenness to always help out wherever she can. What a pleasure it is to have such a star panel member on board!
EN Khosy Masinga and PN Jacob Mogotsi
MHR received complimentary feedback from a patient's mother in which EN Khosy Masinga and PN Jacob Mogotsi were praised for their exceptional service. Upon arrival at Mediclinic Kimberley’s Emergency Centre, the patient was assisted straight away and the team contacted the relevant Medical Practitioner for guidance while waiting for the Medical Practitioner to come and see the patient. A round of applause to EN Masinga and PN Mogotsi for taking special care of this patient with great compassion and kindness.
Temporary MHR Nursing Coordinator, Myrtle Fortuin, was complimented for her exceptional client service. The Nursing Manager at Mediclinic Hermanus mentioned that it is difficult to work with a new nursing coordinator who doesn’t know the hospital’s staff and the ‘uniqueness’ of each department. Myrtle changed this view, really made her mark, and the team appreciated her hands-on approach. Well done, Myrtle, for exemplifying the MHR company values ‘client centred’ and 'team orientated’.
ENA Zimasa Toba
The Patient Safety Manager at Mediclinic Panorama commends ENA Zimasa Toba for her exceptional patient care and mentions that attributes like being approachable, informed, polite and eloquent in giving information about patients contribute to memorable patient journeys. Thank you, ENA Toba, for going out of your way to take special care of patients.
CW Glynis McCarthy
The Unit Manager of the Emergency Centre at Mediclinic Milnerton compliments CW Glynis McCarthy for her outstanding work in the Centre. The team enjoys working with her and appreciates her hands-on care.
PN Monica Mfolozi
The Clinical Facilitator of MHR Kimberley sends a heartfelt thank you to PN Monica Mfolozi for her assistance with new MHR members working at Mediclinic Kimberley. Thank you for encouraging new members and assisting them in finding accommodation. Your efforts are appreciated and do not go unnoticed.
PN Cinta Pienaar, PN Jeane-Marie van Wyk, EN Johanna Timm, EN Helena Matthee, CW Christal Ferus and ENA Dorran Gordon
The Unit Manager of the Obstetrics and Neonatal Critical Care Unit at Mediclinic Worcester sends a well-deserved bravo to PN Cinta Pienaar, PN Jeane-Marie van Wyk, EN Johanna Timm, EN Helena Matthee, CW Christal Ferus and ENA Dorran Gordon for their hard work and meaningful contribution to the unit, especially on Wednesday 7 July 2021. The Unit Manager expresses sincere gratitude to the team for their devotion to offer quality patient care.
ENA Joyce Kubheka and CW Innocentia Twala
A patient who was admitted to the Obstetrics Unit at Mediclinic Vereeniging recognised ENA Joyce Kubheke and CW Innocentia Twala for their remarkable service in the unit. ENA Kubheka and CW Twala took special care of the patient and her baby, and the care and affection they offered made the patient feel welcome and at home.
Ben van Niekerk
Access Controller Ben van Niekerk received high praise from several staff members working at Mediclinic Hermanus and the MHR Coordinator at Hermanus. It is really a privilege working with Ben. His friendliness, professionalism and hands-on assistance are contagious, and he is a real asset to the team. Well done Ben for living the MHR values. We appreciate you!
EN Khosy Masinga
MHR wishes to share the following complimentary feedback received from a Mediclinic Kimberley patient: "Khosy is so wonderful, I adore her. She is very kind and sweet and made me feel comfortable and relaxed. She is special, interested in my worries, and she cares. Thank you Khosy!"
EN Marie Carelse
The Night Duty Manager at Mediclinic Worcester shared the following positive feedback with MHR: 'EN Marie Carelse usually works in the Medical or COVID-19 Unit and was asked to work in the Surgical Unit due to a staff shortage. It was such a pleasure working with EN Carelse. The unit had many new theatre cases, and surgical wounds that had to be attended to. EN Carelse went out of her way to assist wherever she could and completed all the clinical evaluations without taking a break. The Professional Nurse on duty mentioned that EN Carelse was really a pillar of support.'
MHR received a heartfelt note of thanks from a public member who went for a COVID-19 vaccination at the Mediclinic Cape Gate vaccination clinic. The gentleman singled out Semantha for going beyond the call of duty, delivering an outstanding service. He mentioned that he feels compelled to share the vaccination team and Semantha’s professionalism with the management team: 'Your service rendered was not good, not very good, but EXCELLENT. Thank you.'
CW Lidia Mgqadaza and CW Precious Mukwena
MHR Hermanus wishes to share complimentary comments received from Kidbrooke Village, in which CW Lidia Mgqadaza and CW Precious Mukwena were commemorated for their remarkable service. The client mentioned that these two ladies are absolutely awesome - "absoluut puik!". They excel in their duties and have a special relationship with the residents. The personnel really enjoy working with these ladies and appreciate their exceptional contribution to the team.
CW Beatrice Muzvondiwa
We received a well-earned bravo from our MHR Hermanus office and home care client in Overberg. CW Muzvondiwa is nothing short of amazing and a real asset to the team. She is always readily available to offer much-needed assistance, often under challenging circumstances. Our home care client required a sleep-in care worker on short notice, and there were challenges in finding a suitable candidate. While we were searching for the right candidate, CW Muzvondiwa, without hesitation, covered all the shifts and took special care of the patient, leaving her young children and husband alone at home. CW Muzvondiwa, your acts of compassion, dedication, and kindness do us proud. You are the patient experience!
Bongi Maphanga, Zanele Shiba, Winny Sibiya and Jabulile Shongwe
The Deputy Nursing Manager at Mediclinic Nelspruit commemorates porters Bongi Maphanga, Zanele Shiba, Winny Sibiya and Jabulile Shongwe for their excellent team approach, hard work and dedication to patient care. Your valuable contribution to the team is much appreciated. Well done for exemplifying the MHR company values.
UAA Llewellyn Gardiner
MHR received the following acknowledgement from PN Karin Lingard who works in Ward F at Mediclinic Panorama: ‘I just want to tell you what an excellent colleague Llewelyn Gardiner is, but I am sure that you already know this. It is an absolute pleasure working with Llewellyn. No negative word comes out of his mouth, and he helps an awful lot to ensure that a busy ward runs smoothly. He has an energy that rubs off on a person, and there is no way that you can’t smile when working alongside Llewellyn.’
PN Sibusiso Hlabisa
A Mediclinic Kimberley High Care patient complimented PN Sibusiso Hlabisa for his outstanding nursing care and patient-centred approach. PN Hlabisa, you are a real asset to the unit, and your commitment to offering quality patient care, adds value to the team.
CW Andisa Puleni
MHR wishes to share complimentary feedback received from a Mediclinic Durbanville patient, in which CW Andisa Puleni was commemorated for her excellent patient care. Thank you, CW Puleni, for your hard work and welcoming assistance. The team values your contribution to exceptional patient care.
EN Hupi Tsotetsi
Mediclinic Highveld sends a well-deserved bravo to EN Hupi Tsotetsi. It is a pleasure to have you as part of the team EN Tsotetsi. One can always rely on you for quality patient care.
EN Xolile Dlamini
EN Xolile Dlamini received high praise from patients who were admitted to High Care at Mediclinic Kimberley. Thank you, EN Dlamini, for your attentive patient care and meaningful contribution to the unit. We are proud to have you as part of the team.
EN Thoko Khathini
A patient at Mediclinic Gariep commends EN Thoko Khathini for her hard work and dedication. The patient mentioned that EN Khathini always has a smile on her face and pays special attention to her patients. She is one in a million.
ENA O’Dean Gal
Mediclinic Paarl extends sincere appreciation to ENA O’Dean Gal for her remarkable contribution to the Theatre team. Thank you, ENA O'Dean. The team values your hands-on assistance during very busy times.
ENA Lerato Sithole
Mediclinic Emfuleni Emergency Centre applauds ENA Lerato Sithole for her diligence and welcoming patient care. Patients are very fond of ENA Sithole, and the exceptional patient journeys are a testament to ENA Sithole’s remarkable service.
Kudos to Cheri-lee Petersen for her outstanding support at Mediclinic Durbanville. Thank you, Cheri-lee, for going beyond your call of duty in assisting the client and for exemplifying the MHR values ‘performance driven’ and ‘client centred’.
PN Una Andrews and ENA Zelda Harmse
PN Una Andrews and ENA Zelda Harmse received high praise from a patient at Mediclinic Louis Leipoldt. The patient is very grateful for the commendable patient care offered during her hospital stay. Hats off, PN Andrews and ENA Harmse, for your kindness, compassion and commitment.
ENA Claudia Mhlongo
A special bravo to ENA Claudia Mhlongo for the excellent care given to a patient who was admitted to the Mediclinic Morningside Emergency Centre. Thank you, ENA Mhlongo, for your meaningful contribution. You are a real asset to the Emergency Centre team.
PN Menelisi Mtshali
The Unit Manager of the Mediclinic Emfuleni Emergency Centre commends PN Menelisi Mtshali for going out of his way to assist in the Paediatric Unit when the unit was in need of staff. PN Mtshali’s loyalty and commitment shine through his work, and it is a privilege to have him as part of the team.
EN Angel Lokamba
EN Angel Lokamba was recognised for the excellent care she offered to a patient who was admitted to the Mediclinic Morningside Emergency Centre. The patient mentioned that they were attended to immediately with great care. Well done, EN Lokamba, for following a client-centred approach, which consequently contributes to remarkable patient journeys.
ENA Nesh Netshimbupfe
The Unit Manager of the Mediclinic Sandton Paediatric Unit compliments ENA Nesh Netshimbupfe and highlights that other managers often talk about ENA Netshimbupfe’s strong work ethic. He was fortunate to witness it recently. ENA Netshimbuphe is nothing short of amazing. The Unit Manager stands in awe of her hard work and positive attitude.
PN Mpilo Dlomo
A heartfelt thank you to PN Mpilo Dlomo for assisting MHR to source personnel (panel members) from Pietermaritzburg when Mediclinic Kimberley was in urgent need of personnel. PN Dlomo’s encouraging attitude inspired the panel members to join the Kimberley team. Well done, PN Dlomo, for exemplifying the MHR value ‘teamwork’.
PN Estelle Cowley, PN Nomhle Ntabeni, PN Mariana Savage, PN Lakshmi Pillai, CW Doreen Jafta, EN Thobile Ngubane and PN Mariana de Witt
The Night Duty Manager at Mediclinic Panorama wishes to send a special thank you to each of the following panel members for their exceptional contribution to the night duty team:
EN Hannelien Rossouw
A patient who was admitted to the High Care Unit at Mediclinic Panorama sends a special bravo to EN Hannelien Rossouw. Thank you EN Rossouw for delivering sterling service and for ensuring that patients have the best experience while in the hospital’s care. You are the patient experience!
ENA Zibuyile Latha and EN Masande Daza
The Unit Manager of the Surgical Unit at Mediclinic Panorama compliments ENA Zibuyile Latha and EN Masande Daza for fulfilling their duties with great enthusiasm and pride. It is a pleasure to have these passionate team members on board.
ENA Anna Marie Mathys and CW Nolitha Kepi
Kudos to ENA Anna Marie Mathys and CW Nolitha Kepi for their welcoming care and meaningful contribution to the Oncology Unit at Mediclinic Panorama.
PN Basha Swaratlhe Tlhapane
PN Basha Swaratlhe Tlhapane’s zeal for the nursing care she offers in the Paediatric Unit at Mediclinic Panorama shines through her work. It is a privilege to work alongside PN Swaratlhe Tlhapane in the unit.
CW Patricia Motaung
The Unit Manager of Unit C at Mediclinic Kloof shares a note of thanks from a patient who was admitted to the unit. CW Motaung’s friendly and professional assistance contributed to a noteworthy hospital stay. Patients and staff appreciate her welcoming support.
PN Levai Lesiga
PN Levai Lesiga was acknowledged by a patient for exceptional patient care offered in Theatre Recovery at Mediclinic Panorama. Special attributes such as kindness, patience and compassion, contributed to a pleasant patient journey.
EN Thabiso Lekalakala
EN Thabiso Lekalakala received high praise from a visually impaired patient that was admitted to Unit F at Mediclinic Heart. EN Lekalakala’s professional, caring and helpful approach, allows him to take excellent care of his patients and he took special care of the patient during her hospital stay. Well done EN Lekalakala for exemplifying the MHR value ‘client centred’.
PN Leoni Mangiagalli
The Senior Professional Nurse at Mediclinic Panorama Gastro Enterology Unit extends a heartfelt thank you to PN Leoni Mangiagalli for her over and above effort and exceptional teamwork in the unit. The team is extremely grateful for PN Mangiagalli’s hands-on support and they convey their sincere appreciation.
PN Connie Mashego
Mediclinic Emfuleni sends a special note of thanks to PN Connie Mashego for going out of her way to work a shift in Theatre Recovery after being contacted at the eleventh hour. The unit urgently required assistance and PN Mashego arrived immediately to offer welcoming patient care and service under challenging circumstances.
ENA Joe Ismail and EN Sandile Sikhakhane
A neurosurgeon at Mediclinic Hermanus praises ENA Joe Ismail and EN Sandile Sikhakhane for their superb teamwork in the Neuro and Spinal Theatre. Together, they work as a determined team, fulfilling their scrub duties with great enthusiasm and professionalism.
PN Modisana Morapeli
As a newly registered MHR panel member, PN Modisana Morapeli was asked to scrub in Theatre at short notice. PN Morapeli delivered first-rate service, even though he has never worked with the doctors or team of theatre personnel before. The Nurse Manager at Mediclinic Emfuleni is very impressed with his exemplary contribution and looks forward to booking PN Morapedi for more shifts in Theatre.
PN Nompilo Dlomo
The Unit Manager of Unit A at Mediclinic Kimberley commends PN Nompilo Dlomo for her outstanding nursing care and highlights the following: ‘PN Dlomo qualified as a Registered Nurse a few months ago, and it is a pleasure to see how PN Dlomo has grown into her new nursing role. Today, I can proudly watch her delegate the team and handover without consultation. She knows what is expected of her and always fulfils all her duties with great care. Her eagerness to learn, together with some guidance, makes PN Dlomo an excellent shift leader candidate.’
PN Juleen Abrahams and PN Avril Hess
A patient who was admitted at Mediclinic Worcester has great admiration for PN Juleen Abrahams’ and PN Avril Hess’ round-the-clock nursing care in the Surgical Unit. These two nurses’ diligence and positive attitude towards their work contribute to special patient journeys.
ENA Sindisiwe Mncwangi
The Unit Manager of Maternity at Mediclinic Kimberley compliments ENA Sindisiwe Mncwangi for taking the time to introduce herself and share her work experience after her first night shift in the unit. This welcoming introduction left an impression on the Unit Manager.
ENA Gillian Shrosbree, PN Juliet Williams, EN Alethea Baxter and PN Noelle Du Plessis
The Senior Professional Nurse at Mediclinic Worcester Critical Care Unit applauds ENA Gillian Shrosbree, PN Juliet Williams, EN Alethea Baxter and PN Noelle Du Plessis for their keenness in going the extra mile to provide excellent patient care under challenging circumstances. Thank you to these nurses for exemplifying our company values ‘performance driven’ and ‘team orientated’.
Zimasa Matshetshisa and PN Cherie Jason
The Mediclinic Hermanus Patient Experience Officer shares complimentary feedback from a Professional Nurse who was admitted as a patient to the Emergency Centre. Despite the present COVID-19 circumstances, the staff in the Emergency Centre resembled a reassuring, unstressed, efficient and safe environment, with special mention to Zimasa Matshetshisa and PN Cherie Jason.
Zimasa Matshetshisa was the initial point of contact at the Emergency Centre, and she gave her undivided personal attention to every patient who entered the centre. She was alert to each patient’s problem and offered helpful assistance. The patient quoted: ‘Being a Professional Nurse myself, I am aware of the impact that the first emergency centre representative has on the visiting patient. Over the years, I have extended my training to include all staff who deal with patients upon arrival at a facility. PN Zimasa Matshetshisa represents the standard and quality of attention that I used as an example when training staff’. Thank you PN Zimasa Matshetshisa for doing MHR proud.
The patient praises PN Cherie Jason for her professionalism, thoroughness and kindness: ‘My ankle was very swollen and painful. PN Jason carefully placed her hand over my ankle area and held it there for a few minutes. Her gentle touch provided immediate relief. She reaffirmed my personal belief that medicine/nursing/health care is about holistic, person-centred care and that our clinical competence can be served on the tray of compassion’. Bravo to PN Jason for living our company value ‘client centred.’
EN Mary Ann Nel and EN Marie Carelse
EN Mary Ann Nel and EN Marie Carelse are commemorated for their selfless service and diligent assistance in the COVID-19 unit at Mediclinic Worcester. We extend sincere gratitude to EN Nel and EN Carelse for their memorable work during difficult times.
CW Patricia Mkhatshwa
The Critical Care Unit Manager at Mediclinic Nelspruit acknowledges CW Patricia Mkhatshwa for going out of her way to assist an elderly patient who struggled to walk. The patient deeply appreciated CW Mkhatshwa’s prompt and helpful care.
ENA Clara Ratshipondo
As a recently registered MHR panel member, ENA Clara Ratshipondo has already made her mark in the Orthopaedic Unit at Mediclinic Kimberley with her hard work and dedication. Well done ENA Ratshipondo. Keep up the great work.
Dr Ulrike Wade
Dr Ulrike Wade’s instrumental contribution to the Emergency Centre at Mediclinic Panorama merits high praise. Dr Wade has become an integral member of the COVID-19 team at the Emergency Centre, offering tremendous support to colleagues with her attentive patient care and dedication to the centre.
PN Maria Mabuya
PN Maria Mabuya received high praise from a Mediclinic Kloof Surgical (S) Unit patient. The patient highlighted that PN Mabuya’s compassionate, caring, helpful and committed approach allows her to take special care of patients. Well done to PN Mabuya for living the MHR values.
PN Nombulelo Qabaka
MHR wishes to share a Mediclinic Morningside patient’s complimentary feedback in which PN Nombulelo Qabaka was commemorated for her remarkable patient care. ‘My entire experience in the unit was great. Everyone was super efficient, helpful and kind with special mention to PN Nombulelo Qabaka. She nursed me through the night, managed my pain very well and even stayed late after her shift ended to change my dressings in the morning. Please know that you have an asset in your team, and she made my experience a wonderful one.’ A heartfelt thank you to PN Nombulelo Qabaka for doing MHR proud. It is a privilege to have you as part of the team.
PN Mavis Mohlala, PN Sharlotte Rakhakola, PN Lorato Sithole and PN Ntombi Thabede
The Nursing Manager at Mediclinic Midstream extends sincere gratitude to the following panel members:
These panel members went out of their way to provide outstanding care to patients admitted to a very busy Emergency Centre. Hats off to the panel members for exemplifying the values ‘team orientated’ and ‘patient safety focused’.
Tinyiko Africa Chauke
Mediclinic Morningside Emergency Centre wishes to convey a family member’s sincere appreciation to Tinyiko Africa Chauke and other ER24 team members for their care, professionalism, and dedication towards treating a patient. Thank you for making a difficult situation a more compassionate time for the family.
PN Petrus Babedi, PN Nozipho Mkhomazi, ENA Tsakane Mnyambo and CW Zodwa Shiba
The Critical Care Unit Manager at Mediclinic Nelspruit acknowledges the following panel members for their hard work and commitment to the unit:
During a hectic time in the unit, these panel members worked together to ensure the seamless transfer and admission of patients.
EN Nomfundo Shabalala, EN Faith Monana, CW Daisy Kgoete and CW Vivian Ndabandaba
The Unit Manager of the General Critical Care Unit at Mediclinic Nelspruit expresses sincere gratitude for EN Nomfundo Shabalala, EN Faith Monana, CW Daisy Kgoete and CW Vivian Ndabandaba’s hard work and dedication to the unit. It is a considerable privilege to have these committed team members on board.
ENA Revive Makukule, PN Lebogang Mashego, CW Harriet Masinga, ENA Ria Page, PN Modiegi Moagi, PN Felicity Anne Joubert, ENA Thembisile Mabuza, PN Suzan Pofu and EN Tsakane Manike
Mediclinic Nelspruit’s High Care 2 Unit Manager commemorates the following panel members for their individual outstanding performances:
EN Mirenda Mashaba, EN Nonkululeko Khoza and EN Nonhlanhla Ngomane
EN Mirenda Mashaba, EN Nonkululeko Khoza and EN Nonhlanhla Ngomane were singled out for their excellent airway management during a session with the team. Well done to these team members for being performance-driven.
PN Malita Maphanga, ENA Mildred Monareng and CW Pretty Nkosi
Mediclinic Nelspruit’s Deputy Nursing Manager compliments PN Malita Maphanga, ENA Mildred Monareng and CW Pretty Nkosi for their outstanding service in the Neonatal Critical Care Unit. They exceeded all expectations and delivered remarkable care during a very busy time in the unit.
CW Matau Mabara and PN Andisiwe Jembula
The Unit Manager of the Renal Critical Care Unit and the Renal Unit at Mediclinic Morningside send a heartfelt thank you to CW Matau Mabara and PN Andisiwe Jembula for their keenness to offer their much-needed assistance during a hectic time in the unit, not to mention, on very short notice. How enriching it is to be able to rely on team members who go out of their way to take care of patients in need.
CW, Admin Assistant and UAA Melody Ngcana
CW, Admin Assistant and UAA Melody Ngcana was applauded by the Hospital Case Manager at Mediclinic Emfuleni for being a pillar of support. Her dedication to the case management team is awe-inspiring, and the team is truly grateful for her assistance.
CW Lidia Mgqadaza
The MHR Hermanus team received complimentary comments from Kidbrooke Village where CW Lidia Mgqadaza started working in the homes as part of the home-based care at Kidbrooke. CW Mgqadaza slotted into the home-based team with ease and formed good relationships with the village carers and residents. Her experience, willingness to take initiative and provide assistance wherever she can, make it a pleasure to work alongside her.
PN Maite Regina Nkgapele, PN Ntokozo Nxumalo, EN Lerato Sithole, CW Esther Motikoe and PN Shivani Govender
The Unit Manager of the Emergency Centre at Mediclinic Emfuleni pays tribute to the following panel members for their dependable care during challenging times:
PN Unathi Pindela
As a newly registered MHR panel member, PN Unathi Pindela excelled in the clinical procedures she completed during her orientation. The Clinical Facilitator at Mediclinic Gariep is very impressed with PN Pindela’s focused approach, her eagerness to learn and offer quality care.
CW Siphiwe Gama, EN Zanele Mazibuko, EN Moyisi Lucwaba, EN Ketsitseng Moloi, EN Ntombifuthi Msibi, EN Queen Mahlangu, EN Evone Nkosi, EN Petunia Tenge Ntshangase, PN Yvonne Mollo, PN Lethiwe Kheswa and PN Nokwanda Mbuyazi
The Senior Professional Nurse of Mediclinic Highveld’s Adult Critical Care Unit commends CW Siphiwe Gama, EN Zanele Mazibuko, EN Moyisi Lucwaba, EN Ketsitseng Moloi, EN Ntombifuthi Msibi, EN Queen Mahlangu, EN Evone Nkosi, EN Petunia Tenge Ntshangase, PN Yvonne Mollo, PN Lethiwe Kheswa and PN Nokwanda Mbuyazi for working tirelessly during the COVID-19 pandemic to take special care of patients in the unit. It is an honour to work with these team members. Their devotedness and professionalism make them a real asset for the team.
Nurses Day - 12 May 2020
A special thank you to the Heart of Healthcare for nursing the world to health. MHR salutes you for your extraordinary skill, perseverance and compassion.
CW Isabell October, Porter Patric Gxolo, CW Essie de Wee and EN Christa Small
The MHR Hermanus office and Mediclinic Hermanus commends:
Mediclinic Highveld compliments Sheila Linda for her hard work and committed service. Her pro-active and hands-on approach adds significant value to the team.
ENA Stellah Pretty Hlambo
A mother of a little girl who was admitted to the Paediatric Unit at Mediclinic Highveld praises ENA Stellah Pretty Hlambo for the loving care and compassion she showed when she cared for her little girl during her hospital stay. She encourages ENA Hlambo to keep up the good work.
EN Mirenda Mashaba and PN Mpho Mosebi
Mediclinic Nelspruit recognises EN Mirenda Mashaba and PN Mpho Mosebi for going beyond their call of duty to provide exceptional nursing care in the GCCU.
ENA Palesa Tsuinyane
Mediclinic Highveld Pharmacy extends sincere appreciation for ENA Palesa Tsuinyane’s willingness to go out of her way to deliver medication to a patient’s home after it stayed behind at the Pharmacy. ENA Tsuinyane really assisted the Pharmacy in need.
PN Veronica Mokgosi and PN Jacob Mogotsi
A team member at the Mediclinic Kimberley Emergency Centre applauds PN Veronica Mokgosi and PN Jacob Mogotsi for their remarkable teamwork and dedication during a very busy night in the unit.
EN Gugu Ndlovu
EN Gugu Ndlovu regularly receives high praises from Mediclinic Gariep. The Unit Manager of Ward D is very impressed with her conscientiousness, spot-on record-keeping and admirable patient care. EN Ndlovu exemplifies the MHR values of Performance-driven and Patient Safety.
ENA Lilian Gys
It is a delightful experience to work alongside ENA Lilian Gys in the Orthopaedic Unit at Mediclinic Sandton. Colleagues remark that they admire ENA Gys’s vibrant energy, special patient care and upbeat personality.
EN Perseverance Ramulwela
The Unit Manager at Mediclinic Morningside Emergency Centre commemorates EN Perseverance Ramulwela for remaining focused on delivering outstanding service during high-pressure times in the unit. Thank you EN Ramulwela for doing MHR proud.
ENA Thobe Mthembu
ENA Thobe Mthembu was complimented for the manner in which she took care of a COVID-19 patient at Mediclinic Kimberley. She put her patient’s needs first and went out of her way to take care of the patient during these challenging times.
PN Francisca Smangele Mbanjwa and ENA Lethu Dubazane
The Unit Manager of Ward E at Mediclinic Gariep salutes PN Francisca Smangele Mbanjwa and ENA Lethu Dubazane for their enthusiasm and diligence. They delivered excellent nursing care during high patient turnover in the unit.
CW Dimakatso Moyo
A team member at Mediclinic Vereeniging compliments CW Dimakatso Moyo for her noteworthy assistance in the unit. Colleagues appreciate the fact that they can always rely on CW Moyo.
PN Lawrine Zander
Mediclinic George’s Doctor Relationship Manager sends a well-deserved Bravo to PN Lawrine Zander as a token of gratitude for her loyalty and assistance during a very challenging time at the hospital.
PN Veronica Austin and EN Phumezo Ngqayimbana
The Unit Manager of the Emergency Centre at Mediclinic Milnerton acknowledges PN Veronica Austin and EN Phumezo Ngqayimbana for the vital role they played in the Centre during a time when some of the emergency service team members were admitted to hospital for an accident. It is a pleasure to have these skilful team members on board.
ENA Nelisiwe Zwane
A Professional Nurse at Mediclinic Hoogland NCCU expresses a heartfelt thank you to ENA Nelisiwe Zwane for the initiative, knowledge and leadership skills she portrayed during a difficult time when the unit was short-staffed. Her devotedness and passion shine through her work.
EN Samantha Phillipus
Mediclinic Paarl Hospital General Manager recognises EN Samantha Phillipus for her meaningful contribution and great teamwork, which resulted in a successful heart transplant at the hospital.
PN Esmeralda Tromp, ENA Sheronne Pedown Schoeman and EN Geraldine Annaline Ceasar
A patient at Mediclinic Paarl commends PN Esmeralda Tromp, ENA Sheronne Pedown Schoeman and EN Geraldine Annaline Ceasar for making her visit to the hospital worthwhile. She extends sincere appreciation for the team’s hands-on and thoughtful nursing care. They ensured that the patient was well- informed, at ease and ready for her procedure. It is a pleasure to have these skilful members on board.
Kudos to Petro Thys for always being willing to assist in the MHR Western Cape Admin and Pay office, even on short notice. MHR commends Petro for her enthusiasm to make the best of every situation.
ENA Nosicelo Virginia Jiya
Bravo to ENA Nosicelo Virginia Jiya for the excellent patient care she offers at Mediclinic Durbanville's Obstetrics Unit. ENA Jiya’s upbeat personality, dedication and compassion contribute to memorable patient journeys.
ENA Thobe Mthembu
ENA Thobe Mthembu does Mediclinic Kimberley proud with her diligence and outstanding quality work. The Clinical Facilitator at the hospital mentioned that she was very impressed with the high standard of recording patient care information on documentation. ENA Mthembu exemplifies the company value of ‘performance-driven’.
PN Dineo Prudence Pitse
A doctor at Mediclinic Morningside acknowledges PN Dineo Prudence Pitse for a well-performed resuscitation in the Emergency Centre. PN Pitse takes exceptional care of her patients and represents the client’s motto 'Expertise you can Trust'.
EN Stephina Mokgothu
Mediclinic Sandton regularly compliments EN Stephina Mokgothu for her meaningful contribution to the team. Colleagues and patients enjoy her optimistic attitude, and her hard work inspires the team. One can always rely on EN Mokgothu.
EN Musa Mweli
A patient’s family at Mediclinic Kimberley expresses sincere gratitude to EN Musa Mweli for going out of his way to take special care of his patients. His kindness and enthusiasm shine through his work.
PN Londeka Khumalo
A big round of applause to PN Londeka Khumalo for going beyond her call of duty to assist in the Orthopaedic Unit at Mediclinic Gariep. She always offers friendly patient care despite working under pressure. PN Khumalo exemplifies the company values and puts patients first.
PN Spenzer Mposi, ENA Carlifonia Moela and CW Mampho Mabusane
The Night Duty Manager at Mediclinic Vereeniging acknowledges PN Spenzer Mposi, ENA Carlifonia Moela and CW Mampho Mabusane’s for the vital role they play in the Cardiology unit. She mentioned that she was very impressed by how the team handled an emergency in the unit. It is a pleasure to have these skilful team members on board.
EN Cicilia Ribabo
EN Cicilia Ribabo is not only dedicated and dependable but well-liked by parents and children who are admitted to the Paediatric Unit at Mediclinic Sandton. Along with her upbeat personality, she takes special care of her patients, which contributes to noteworthy patient journeys.
EN Milton Dera
A patient at Mediclinic Morningside remarked that EN Milton Dera made her visit to the Emergency Centre worthwhile. She extends her sincere appreciation for EN Dera’s hands-on and thoughtful nursing care.
CW Isabell October and Kitchen Assistant Mrs Maria Cronjé
Mediclinic Hermanus praises CW Isabell October for her exemplary work ethic and great teamwork in the Orthopaedic Unit. Patients also compliment kitchen Assistant Mrs Maria Cronjé for providing delicious meals which contribute to a pleasant hospital stay.
ENA Rowena Koert
Hats off to ENA Rowena Koert for her skilful support and teamwork at Mediclinic George’s Medical Unit. The Unit Manager remarked that it is a pleasure to work with her and inspires her to keep up the good work.
EN Pretty Mkhatshwa
EN Pretty Makhatshwa is recognised for her significant contribution to the High Care Unit 2 at Mediclinic Nelspruit, since the opening of the unit in August 2019. Her keenness to learn is remarkable.
EN Gugu Ndlovu, ENA Magdeline Gomba and PN Sharon Jansen
Patients at Mediclinic Gariep commend EN Gugu Ndlovu, ENA Magdeline Gomba and PN Sharon Jansen for their round-the-clock nursing care, compassion and dedication. They take special care of their patients and represent the client’s motto ’Expertise you can trust’.
CSSD Technicians Koenraad Schepers, Clayton Jacobs, Zukile Mhlaba, Bongani Plaatjie and Milly Harris
Mediclinic Durbanville Central Sterile Services Department (CSSD) Supervisor expresses a heartfelt thank-you to CSSD Technicians Koenraad Schepers, Clayton Jacobs, Zukile Mhlaba, Bongani Plaatjie and Milly Harris for their admirable contribution. Every team member adds value in his or her unique way, and together they play a meaningful part in the success of the department.
EN Phumlani Ntloko
Busamed Paardevlei Private Hospital applauses EN Phumlani Ntloko for embodying the hospital’s values with his professional approach and attributes, such as compassion and enthusiasm to learn.
PN Philiswe Bernadette Chiya
A patient at Mediclinic Milnerton had high praise for PN Philiswe Bernadette Chiya’s exceptional patient care. PN Chiya went out of her way to care for her baby. Her love and enthusiasm shine through her work.
PN Anita Louise Banfield, PN Mercy Lategan, ENA Nosisi Jalamba Tshobeni, ENA Vuyelwa Anastasia Jimmy and Porter Angelo Cupido
Mediclinic Cape Gate is very proud of PN Anita Louise Banfield, PN Mercy Lategan, ENA Nosisi Jalamba Tshobeni, Porter Angelo Cupido and ENA Vuyelwa Anastasia Jimmy for living the company values of ‘teamwork’ and ‘client focus’. A patient used the words ‘passionate, reassuring, caring, friendly and professional’ when she described the team that looked after her in the Obstetrics Unit.
EN Stephina Mokgothu
Along with her optimistic attitude, EN Stephina Mokgothu offers outstanding nursing care at Mediclinic Sandton and is often complimented for her diligence and hard work. One can always rely on EN Mokgothu.
CW Nondumiso Masilela, CW Harriet Masinga, CW Lorraine Malopi, PN Dominique Mnisi, PN Rollet Mathonsi, EN Lindi Nkosi, ENA Innocentia Vuma and ENA Thembisile Mabuza
Bravo to CW Nondumiso Masilela, CW Harriet Masinga, CW Lorraine Malopi, PN Dominique Mnisi, PN Rollet Mathonsi, EN Lindi Nkosi, ENA Innocentia Vuma and ENA Thembisile Mabuza for a great team approach to patient care at the High Care Unit 2 of Mediclinic Nelspruit. The Unit Manager expresses sincere gratitude to the team for their hard work and devotion to offer quality patient care.
PN Nhlanhla Nxumalo, CW Mmatlou Junny Matlakala, PN Angie Mothoosele, PN Anna Ramatsobane Sekanka, PN Mashudu Glory Lethole and EN Goodness Malaza
A big round of applause to PN Nhlanhla Nxumalo, EN Goodness Malaza, PN Angie Mothoosele, PN Anna Ramatsobane Sekanka, PN Mashudu Glory Lethole, and CW Mmatlou Junny Matlakala for a great team approach to patient care at Wits Donald Gordon Medical Centre Transplant CCU. The Nursing Manager commends the team for their hard work and dedication to offering quality patient care.
PN Liani Barnard
Bravo to PN Liani Barnard for going beyond the call of duty to assist in the Emergency Centre at Mediclinic Morningside. PN Barnard lives the company values of ‘teamwork’ and ‘client focus’.
EN Shane Eleonor Garnatt
Mediclinic Stellenbosch Orthopaedic Unit would like to thank EN Shane Eleonor Garnatt for the outstanding care she offers to patients. Her hands-on approach and keenness to learn, make it a pleasure to work alongside her.
EN Shireen Pieterse
The Nursing Manager at Mediclinic Durbanville extends sincere appreciation to EN Shireen Pieterse for supporting the team in theatre to save a patient’s life.
EN Perseverance Ramulwela
The Emergency Centre Unit Manager at Mediclinic Morningside praises EN Perseverance Ramulwela for her attention to detail and diligence. Along with her upbeat personality, she takes special care of her patients, which contributes to noteworthy patient journeys.
CW Lorraine Malopi, PN Khethwa Babedi, EN Pretty Mkhatshwa, CW Harriet Masinga, CW Pollet Sibanyoni, PN Maureen Hlungwana, PN Dominique Mnisi, EN Betty Mashabane and EN Modiegi Moagi
Mediclinic Nelspruit High Care Unit Manager compliments CW Lorraine Malopi, PN Khethwa Babedi, EN Pretty Mkhatshwa, CW Harriet Masinga, CW Pollet Sibanyoni, PN Maureen Hlungwana, PN Dominique Mnisi, EN Betty Mashabane and EN Modiegi Moagi for their patient-centred approach. These panel members’ devotedness and professionalism make them a real asset for the team.
Ronelda Scheepers, Joslyn Jordaan, Lizane Smith, Candy Agulhas and Joanie Olivier
A patient’s family expresses a heartfelt thank you to care workers Ronelda Scheepers, Joslyn Jordaan, Lizane Smith, Candy Agulhas and Joanie Olivier for taking excellent care of their father at Mediclinic Geneva. The family appreciates these care workers’ professionalism, compassion and fidelity.
From left to right: Mediclinic learner Margaret Ratnam and MHR CEO André Fourie
PN Dumsane Singwane, CW Vivian Ndabandaba, CW Sthembile Mathebula, CW Thapelo Ntuli, CW Hellen Mpapane, PN Tinyiko Khoza, PN Dominique Mnisi and EN Reginald Singwane
The GCCU Unit Manager of Mediclinic Nelspruit wishes to extend her sincere appreciation to PN Dumsane Singwane, CW Vivian Ndabandaba, CW Sthembile Mathebula, CW Thapelo Ntuli and CW Hellen Mpapane for going out of their way to assist in moving the GCCU Unit. Their hard work and optimistic attitude contributed to a successful move. The Unit Manager would also like to compliment PN Tinyiko Khoza for her devotedness, remarkable contribution and keenness to learn. PN Dominique Mnisi and EN Reginald Singwane’s nursing care and documentation speak of high quality.
EN Robert Montie
EN Robert Montie was nominated as a nursing excellence candidate for his round-the-clock nursing care. EN Montie is not only a pillar of support in the Mediclinic Worcester Emergency Centre, but his friendly personality and good sense of humour also uplift the team.
PN Dorothy Bhembe, EN Phillpine Mokgope, EN Promise Nkambule, EN Sbongile Magagula, CW Michelle Pimentel, PN Confidence Mkhabela, PN Cynthia Nothando Ndlovu, PN Ivy Malekane, ENA Innocentia Vuma, ENA Olivia Khumalo, ENA Tebatso Sethwana and CW Atalia Mthomboti
A big round of applause to PN Dorothy Bhembe, EN Phillpine Mokgope, EN Promise Nkambule, EN Sbongile Magagula, CW Michelle Pimentel, PN Confidence Mkhabela, PN Cynthia Nothando Ndlovu, PN Ivy Malekane, ENA Innocentia Vuma, ENA Olivia Khumalo, ENA Tebatso Sethwana and CW Atalia Mthomboti for offering excellent patient care in the Obstetric Unit at Mediclinic Nelspruit. The Unit Manager commends the team for living the company values and for always putting patient safety first.
EN Princess Maphumulo and ENA Orelia Rhode
Mediclinic Durbanville sends a bravo to EN Princess Maphumulo for offering admirable patient care with her courteous and assertive approach. Furthermore, attributes such as a patient-centred approach, outstanding service, fidelity and diligence summarise ENA Orelia Rhode.
CW Dudu Mthethwa
A Mediclinic Nelspruit patient sends a heartfelt thank you to CW Dudu Mthethwa. Along with her upbeat personality, she takes special care of her patients, which contributes to exceptional patient journeys.
EN Theodora Mooi, EN Drienie Boccafola, ENA Zizina Kilabi, PN Maretha Newman, Porter Victor September, ENA Ernstina Olivier, EN Zama Dlamini and ENA Martha Elizabeth Prinsloo
The Theatre Clinical Facilitator at Mediclinic Cape Gate wishes to congratulate the following panel members for their diligence and commitment to safe patient care and for living the company values as a team. A big round of applause to EN Theodora Mooi, EN Drienie Boccafola, ENA Zizina Kilabi, PN Maretha Newman, EN Zama Dlamini, ENA Martha Elizabeth Prinsloo, ENA Ernstina Olivier and Porter Victor September for doing us proud.
MHR panel members working in the Day Unit at Mediclinic Nelspruit
The Deputy Nursing Manager of Mediclinic Nelspruit would like to acknowledge the MHR panel members working in the Day Unit for their diligence, excellent teamwork and professionalism. She remarked that the team always offers friendly patient care despite working under pressure, living the company values and putting the patients first.
PN Sifiso Nhlabathi
Bravo to PN Sifiso Nhlabathi for always going the extra mile and for his keenness to assist. PN Nhlabathi helped out in the Mediclinic Sandton Paediatric Unit on very short notice, despite being a Critical Care Nurse. It was a busy shift, with a few nurses who knew the unit well, and PN Nhlabathi managed the shift excellently, ensuring round-the-clock nursing care.
PN Pauline Matlou Marema
The Nursing Manager of Wits Donald Gordon Medical Centre wishes to extend a heartfelt thank you to PN Pauline Matlou Marema for her attentive patient care. Unfortunately, the hospital had someone with a severe injury on duty on its construction site, and the patient had to be treated in the recovery room before he was transferred to another hospital. PN Marema was active in the resuscitation, intubation and stabilisation of the patient. She was scheduled for ‘Care Expert’ that day, but jumped in and shared her expertise willingly. MHR appreciates PN Marema’s exceptional service.
PN Japie Festus
PN Japie Festus is a well-respected panel member at Mediclinic George, offering round-the-clock nursing care. Patients regularly admire his love for his work. He is always courteous towards patients and uplifting to the team, helping patients to focus on getting well.
EN Theodora Mooi
Pharmacy Services Executive Douglas Defty commended EN Theodora Mooi for the exceptional care she offered to him while being admitted to the Critical Care Unit. EN Mooi showed interest in his progress, communicated well and went out of her way to care for him.
PN Dineo Sharon Kalake
PN Dineo Sharon Kalake has a special place in the hearts of the Obstetric Unit team for the care she offers to the mothers and babies.
ENA Yaya Msibi
Bravo to ENA Yaya Msibi for always going the extra mile and for her keenness to work a shift, even on short notice.
CW Onicca Molatudi
CW Onicca Molatudi is always delighted to offer friendly care at Mediclinic Kloof and is often praised for her remarkable service.
EN Salva Khoza
Mediclinic Sandton remarked that it is a pleasure to work with EN Salva Khoza. Parents and patients love her attentive care.
PN Sindi Hadebe
Along with PN Sindi Hadebe’s optimistic attitude, she is an outstanding nurse and patients at the Mediclinic Heart Hospital frequently compliment her for her welcoming service.
CW Dimpho Maggie Nakene
CW Dimpho Maggie Nakene received a special thank-you note from a Mediclinic Midstream patient’s daughter. CW Nakene took excellent care of her father and proved that dedication and devoted patient care contribute to a speedy recovery.
ENA Memory Mathebula
A heartfelt thank you to ENA Memory Mathebula for her devotedness to offer quality care even under challenging circumstances.
MHR applauses Marika Coetzee for the remarkable service she offers as an MHR Career Centre Agent. She always sees problems through to resolution, and her caring and upbeat personality shine through in her work.
CW Michelle Pimentel
An Obstetric Unit mother wishes to express her gratitude to CW Michelle Pimentel for taking special care of her baby. CW Pimentel’s diligence and positive attitude to her work contribute to an exceptional patient journey.
CW Onica Motlhalerwa and ENA Winnie Chauke
CW Onica Motlhalerwa and ENA Winnie Chauke are always keen to arrive, even for bookings made at the eleventh hour. They are happy to work wherever they are placed.
ENA Lethiwe Precious Malinga
Newly registered ENA Lethiwe Precious Malinga makes her mark at Mediclinic Medforum with friendly assistance
PN Shaolin Mashego
Well done to PN Shaolin Mashego for delivering outstanding care to the patients in Unit E at Mediclinic Nelspruit.
EN Linky Sibanda
A big bravo to EN Linky Sibanda. She was contacted one evening at 18:55 for a shift. Transport at night in Tzaneen is a big problem. However, EN Sibanda managed to get to work and contribute to positive patient journeys.
ENA Mafa Netshivhulana
ENA Mafa Netshivhulana was chosen as the ‘High Five Star’ for the month of April 2018 at Mediclinic Cape Gate (Unit G). All the staff members voted for him for this internal recognition award. The staff enjoys his enthusiasm, and his work is always up to date.
EN Gloria Williams and EN Lucky Manqele
Mediclinic Stellenbosch thanks EN Gloria Williams and EN Lucky Manqele for their clinical skills and high-quality work in all patient disciplines. They live the five company values in everything they do.
PN Ingrid Ngomane
The Unit Manager of the Neuro-orthopaedic Unit at Mediclinic Nelspruit wishes to extend her gratitude to PN Ingrid Ngomane for always being willing to go the extra mile, offering a helping hand in the unit. PN Ngomane’s dependable, calm and mature qualities make her a great asset to the unit.
EN Hlengiwe Bridget Mashele
A patient praised EN Hlengiwe Bridget Mashele for offering outstanding care and a wonderful patient experience at Mediclinic Morningside.
PN Priscilla Veronica Philisiwe Khumalo
The Patient Safety Manager at Mediclinic Sandton compliments PN Priscilla Veronica Philisiwe Khumalo for being very attentive in identifying a sacral bedsore and following excellent reporting protocol.
CW Zama Sithole
CW Zama Sithole proved to be very supportive, calm and collected under challenging circumstances in the Unit (Unit Manager of the Paediatric Unit at Mediclinic Sandton).
PN Nombulelo Patricia Qabaka
A patient admitted to Mediclinic Morningside sent the following note of thanks: ‘After being rushed to the hospital for an emergency caesarean, I feared having a traumatic post-birth experience. I am thankful to confess that I experienced the complete opposite and I am grateful to your staff and in particular PN Nombulelo Patricia Qabaka.’
PN Virgie Louw and PN Palesa Mohale
Mediclinic Sandton’s Nursing Manager gives positive feedback regarding MHR panel members placed in the Neonatal Unit during the December festive season. The unit was very busy with up to 50 babies. We would like to acknowledge PN Virgie Louw and PN Palesa Mohale for their exceptional contribution to the team.
PN Holtzhausen receives a Gold Medal Award
From left to right: Dr Barry Kistnasamy (Compensation Commissioner for Occupational Diseases at the National Department of Health of South Africa), PN Rudolf Lourens Holtzhausen (MHR Panel member: Western Cape Region) and Dr Marie-Goretti Harakeye Ndayisaba (Head of the Division of AIDS, TB, Malaria and Other Infectious Diseases (OIDs) in the Social Affairs Department of the African Union Commission)
Dr Aaron Motsoaledi congratulates PN Holtzhausen
From left to right: Dr Aaron Motsoaledi (Minister of Health) and PN Rudolf Lourens Holtzhausen (MHR Panel member: Western Cape Region)
PN Mariska Isaks
PN Mariska Isaks is always keen to arrive, even for bookings made at the eleventh hour. She is happy to work wherever you place her and excited about self-development.
Admirable attention to detail, high standards and an exceptional work ethic make Suritha Fredericks, an MHR Career Centre Agent and Receptionist temp, stand out. Appreciated by all clients and respected by co-workers, her warm personality makes it an enriching experience to work alongside her. Suritha surpassed all expectations and is now permanently appointed as MHR Western Cape’s Receptionist.
EN Wendy Kgonwana
As a newly registered MHR panel member, EN Wendy Kgonwana eagerly takes on additional tasks to learn and grow, enthusiastically promoting MHR.
EN Khomotjo Bhembe
EN Khomotjo Bhembe is always delighted to offer friendly patient care at Mediclinic Heart Hospital at any time of the day.
PN Rachel Bapela
An MHR colleague who was also admitted as a patient at Mediclinic Brits wishes to express sincere gratitude to PN Rachel Bapela for her remarkable service. PN Bapela exceeded all expectations, helped our colleague to stay calm, and focused on getting well.
PN Phillip Mamabolo
A big bravo to PN Phillip Mamabolo for making the best of circumstances. His shift was cancelled one day upon arrival, and he had to return for a different shift on the same day. He came on duty with a smile and gave the best patient experience.
ENA Tendani Netshikulwe
Several clients and patients praise ENA Tendani Netshikulwe’s passion for offering quality care to patients.
CW Teshnay Windvogel
CW Teshnay Windvogel provided great assistance with bookings and placements at Mediclinic Louis Leipoldt.
PN Patrick Moshime
The Patient Experience Manager at Mediclinic Legae commented that patients often admire PN Patrick Moshime’s love for his work and that he represents MHR with great zeal.
EN Crescent Kotlolo
On several occasions, the Critical Care Unit Manager at Mediclinic Midstream shared acknowledgements received from patients and family members about EN Crescent Kotlolo’s outstanding patient care.
CW Vinolia Mashego
Very committed to her work, CW Vinolia Mashego is always available to offer welcoming care to her patients.
EN Philma Mabaso
EN Philma Mabaso’s keenness to go the extra mile is evident in her ability to go out of her way to arrive on duty, even under difficult circumstances. MHR appreciates her loyalty.
ENA Zanele Tshetu
A family treasured the care ENA Zanele Tshetu gave to their elderly mother at Mediclinic Vergelegen.
PN Oyebisi Adelola
PN Oyebisi Adelola is very hardworking and devoted to MHR. A bravo for always being willing to work a shift - even on short notice.
ENA Germinah Sealetsa
ENA Germinah Sealetsa offered such outstanding service during her first shift in the Paediatric Unit that the hospital requested MHR to book more shifts for her in the unit.
CW Mpho Ika
CW Mpho Ika is often recognised for brilliant patient care and takes on additional tasks with great passion.